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Communications

TermDefinition
Communication sending and receiving of information which prompts an action
Internal communication any forms of communication that allows people within an organisation to communicate
External communication communication between different organisations
Oral communication spoken communication e.g. phone call, meeting, interview, intercom
Written communication word processed communication e.g. memo, report, email
Memo brief notes circulated within an organisation
Reports written account or analysis of a particular topic
Visual communication showing information visually e.g. pie charts, line graphs, bar charts and pictograms
Line Graph shows trends i.e. how things change over time
Pie charts a circle divided into sections, each section shows figures as a percentage of the total
Bar Charts useful for making comparisons as the information is displayed in a series of bars
Pictogram pictures or symbols are used to represent figures
Effective communication is received, understood, accepted and is acted upon
ABC of communication communication must be brief, clear and accurate
E-mail message exchange between computer users
Internet Users are linked to the internet and can access wide range of information from around the world
PowerPoint presentation using slides containing pictures, texts and sound
Social Networking using social networking sites to communicate with friends, share photos, leave messages, make comments e.g. facebook
Texting sending messages between mobile phones
Created by: MsBradyJCBSTU
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