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Ch. 16 review
Career
| People born between 1946 & 1964 | Baby boom generation |
| Shaking hands and exchanging gifts | Business etiquette |
| Flexible work hours | Informal culture |
| 85 percent of people entering the workplace | Women and ethnic minorities |
| Another word for executives | Suits |
| Another word for artists | Creatives |
| Differences in age, gender, education, and ethnicity | Diversity |
| What is discrimation for people over the age of 40? | Ageism |
| Several layers of management | Bureaucracy |
| Promotes cooperation of workers from different backgrounds | Diversity programs |
| Which of the following would fit a more formal corporate culture? | Fixed work hours |
| What group controls 51% of the wealth in the U.S.? | The Baby Boom Generation |
| What is identifying someone by a single trait? | Stereotype |
| What act protects workers from discrimination? | Equal Employment Opportunity Act |
| Protects people | Age Discrimination Act |
| Culture refers to standards of a particular country. | T |
| Most companies code of ethics doesn't have rules against discrimination. | F |
| Dealing with diversity means ignoring the differences between people. | F |
| Where a company is located has little effect on corporate culture. | F |
| Failure to understand the culture of the country where you're doing business can win a deal. | T |
| Beliefs, customs, and attitudes of a distinct group of people | Culture |
| Acceptable social behavior and manners in business | Business etiquette |
| A company's shared values, beliefs, and goals | Corporate culture |
| A formal chain of command with one person at the top | Hierarchy |
| A formal organization consisting of many levels of management | Bureaucracy |
| Variety of people with different backgrounds and identities | Diversity |
| Identify someone by a single trait or as a member of a certain group rather than as an individual | Stereotype |
| Excluding someone on the basis of age, gender, ethnicity, or other differences | Discrimination |
| People born between 1946 & 1964 | Baby boom generation |
| Discrimination on the basis of age | Ageism |
| A federal law that prevents discrimation against workers on the basis of gender, ethnicity, or other differences. | Equal Employment Opportunity Act |
| A federal law that requires businesses to provide facilities for people with special needs | Americans with Disablities Actb(ADA) |