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2.08
8th Stack
| Term | Definition |
|---|---|
| Benefit | An advantage consumers receive from using a product. |
| Feature | A fact or characteristic of the product. |
| Feature-Benefit Chart | A list that may be arranged alphabetically to show product features and corresponding benefits. |
| Feature-Benefit Selling | Convincing customers that a product has the features that will provide the benefits for which they are looking. |
| Hidden Benefit | Advantage of product not recognizable unless pointed out by salesperson. |
| Obvious Benefit | Advantage of product that is apparent, plain to see, easily recognizable. |
| Unique Benefit | Exclusive, the only one of its kind; a benefit competitor's good or service does not possess. |