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Ciw lesson 10
Lesson 10
| Question | Answer |
|---|---|
| Project management | applying knowledge, skills and processes to specific activities in order to meet deadlines and achieve desired results |
| Project | a sequence of tasks that must be accomplished within a certain time frame to achieve a desired result |
| Task | a unit of work during a project |
| Resource | a person, department or device needed to accomplish a task |
| Assignment | the appointment of a specific resource to a specific task |
| Scope | the goals and tasks of a project, and the work required to complete them |
| Scope creep | gradual increases in project scope that occur in small increments over time |
| Intranet | an internal or in-house Web site used only by employees within a company |
| Extranet | an internal network designed to provide access to selected external users; is not available to the Internet public |
| Webinars and Web conferences | online training or conference sessions that utilize Internet technology to provide interactive and presentation elements to users |
| Webcasts | audio/video Web events that are distributed over the Internet |
| Voice conferencing | the traditional way to connect groups and individuals via telephone conference calls |
| Organizational rules and policies | IT projects are bound by the rules and policies that govern the organization |
| Quality Assurance | Three techniques to ensure quality: |
| Separation of duties | project teamwork in which team members review the work of another team member and vice versa |
| ISO 9000 standards | international benchmark for systemizing processes to help organizations produce products and services that meet government regulations and the quality standards set by customers |
| Six Sigma methodology | seeks to identify and eliminate the causes of defects and errors in manufacturing and business processes in an effort to reach near-perfection |
| Program management | the process of managing multiple interdependent projects to improve the performance of an organization |
| Program management life cycle | five phases that define the activities and events that occur from the beginning of a program through to its conclusion |
Created by:
vrozzi23
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