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Ciw lesson 10

Lesson 10

QuestionAnswer
Project management applying knowledge, skills and processes to specific activities in order to meet deadlines and achieve desired results
Project a sequence of tasks that must be accomplished within a certain time frame to achieve a desired result
Task a unit of work during a project
Resource a person, department or device needed to accomplish a task
Assignment the appointment of a specific resource to a specific task
Scope the goals and tasks of a project, and the work required to complete them
Scope creep gradual increases in project scope that occur in small increments over time
Intranet an internal or in-house Web site used only by employees within a company
Extranet an internal network designed to provide access to selected external users; is not available to the Internet public
Webinars and Web conferences online training or conference sessions that utilize Internet technology to provide interactive and presentation elements to users
Webcasts audio/video Web events that are distributed over the Internet
Voice conferencing the traditional way to connect groups and individuals via telephone conference calls
Organizational rules and policies IT projects are bound by the rules and policies that govern the organization
Quality Assurance Three techniques to ensure quality:
Separation of duties project teamwork in which team members review the work of another team member and vice versa
ISO 9000 standards international benchmark for systemizing processes to help organizations produce products and services that meet government regulations and the quality standards set by customers
Six Sigma methodology seeks to identify and eliminate the causes of defects and errors in manufacturing and business processes in an effort to reach near-perfection
Program management the process of managing multiple interdependent projects to improve the performance of an organization
Program management life cycle five phases that define the activities and events that occur from the beginning of a program through to its conclusion
Created by: vrozzi23
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