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CIW Cert Exam
CIW Certification Exam
| Question | Answer |
|---|---|
| IT department deals with things like: | Computer and tech services Applications (installing / fixing software) |
| Information Technology (IT) Definition | Refers to all aspects of managing and processing information |
| PDF resumes: | Compatible across all computer platforms Not vulnerable to viruses Need PDF software |
| HTML resumes: | Posted as Web pages or sent as HTML-based e-mail messages Retain the formatting characteristics of a word-processing file |
| Technology adoption life cycle Definiton | The degree to which members of a population will adopt or accept a new product or innovation |
| Diffusion of innovation | Early adopters and the early majority have different expectations of a product |
| Ontology | the study of how a particular knowledge domain, or system, is organized |
| Business ontology | describes the flow of information through a business hierarchy |
| Crowdsourcing | a task ordinarily performed by one person is outsourced to a large group or community |
| Collective intelligence | the ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member |
| Ajax | enables Web applications to interact with users in much the same way they do with desktop applications |
| Wikis | Web pages that can be viewed and modified by anybody with a Web browser and access to the Internet |
| Folksonomy | tagging of online content so non-technical users can classify and find information |
| Web feed services | content publicly available to users via Web feeds (e.g., RSS, Atom); syndication |
| Podcasts | audio/video digital-media files distributed through Web feeds to subscribed users |
| Semantic Web | Web data that is contextualized with the addition of machine-readable metadata |
| Mashups | Web pages that integrate content and scripts from multiple Web sites to create new applications |
| Social networking | the grouping of individuals with common interests or goals into specific groups or communities |
| Instant Messaging | computer-based method of communication in which users can type and view messages sent to one or more recipients and view the responses immediately |
| SMS gateway | service that allows you to send text messages to an instant messaging (IM) service, the World Wide Web and desktop computers |
| Blog | a collection of personal thoughts posted on a public Web site |
| Presencing | a status indictor that conveys a person's willingness and ability to engage in communications in real time |
| Network | two or more computers connected together |
| Client/server model | most popular form of network. individual computers and devices interact with one another through a central server |
| Local area network | a group of computers connected in a small geographic area (campus, home, business) |
| Wide area network | a collection LANs that are linked together. |
| Web page | a document created in HTML containing hypertext links that, when clicked, enable users to access a different location or document |
| Web site | a collection of related Web pages |
| Web browser | a software application that enables users to easily access, view and navigate Web pages on the Internet |
| Protocol | rules for how we communicate and interact on the internet) an agreed-upon format for transmitting data between two devices |
| Packet | a fixed piece of information sent across a network |
| TCP/IP | software that makes Internet communication possible |
| Internet Service Provider | an organization that provides access to the Internet |
| HTTP | Hypertext Transfer Protocol |
| HTTPS | Hypertext Transfer Protocol Secure |
| FTP | File Transfer Protocol |
| Electronic mail | |
| SMTP | Simple Mail Transfer Protocol |
| POP | Post Office Protocol |
| IMAP | Internet Message Access Protocol |
| DNS | Domain Name System |
| Domain name server | a server on the Internet that resolves domain names into IP addresses |
| Reverse DNS | the process of resolving IP addresses into domain names |
| Virtual domain | a hosting service that allows a company to host its domain name on a third-party ISP server |
| Shared domain | a hosting service that allows multiple entities to share portions of the same domain name |
| Cloud computing | a paradigm in which users access software and services remotely over the Internet |
| com | commercial or company sites |
| edu | educational institutions, typically universities |
| org | organizations; originally clubs, associations and non-profit groups; currently, various types of organizations |
| mil | U.S. military |
| gov | U.S. civilian government |
| net | network sites, including ISPs |
| int | international organizations (rarely used) |
| Domain name server | a server on the Internet that resolves domain names into IP addresses |
| Reverse DNS | the process of resolving IP addresses into domain names |
| Virtual domain | a hosting service that allows a company to host its domain name on a third-party ISP server |
| Shared domain | a hosting service that allows multiple entities to share portions of the same domain name |
| Multimedia | combined forms of media (text, animation, audio, video) |
| Programming languages | create operating systems and software applications |
| Scripting Languages (JAVA) | create “mini” programs that run with web browsers |
| Jscript | Microsoft version of Java Script |
| Compression | reduction in size of data files |
| .avi | Standard video files for Windows |
| .mov | Standard formats for QuickTime movies |
| .mp4 | Standard format for movies on the go |
| .ogg | Video format designed for HTML5 video |
| .webm | Royalty-free, open video and audio format designed for HTML5 video |
| .au | Audio format used by UNIX servers |
| .aiff | High-quality audio format developed by Apple Computer |
| Database | an organized collection of information that pertains to a particular subject or purpose |
| Relational database | a database that contains multiple tables related through common |
| Boolean operators | symbols or words used to narrow Internet search results by including or excluding certain words or phrases from the results |
| Authentication | the process of verifying the identity of a user who logs on to a system, or the integrity of transmitted data |
| Symmetric (private-key) encryption | The same key is used to encrypt and decrypt messages |
| Asymmetric (public-key) encryption | Two keys are used to encrypt and decrypt messages: a public key and a private key |
| Hash (one-way) encryption | Uses hashes to verify the integrity of transmitted messages |
| Digital certificates | you must have the proper digital certificate to gain access |
| User names and passwords | used to log on to private and public networks, including the Internet |
| Non-repudiation | digital signatures prove that a transaction or transmission took place; neither the sender nor the receiver can later deny the action |
| Encryption | the process of converting data into an unreadable form of text |
| Decryption | the process of converting the encrypted data back to its original form |
| Key | a mathematical algorithm |
| Secure Sockets Layer (SSL) | a protocol for secure exchanges |
| Spyware | an application secretly placed on a user’s system to covertly gather information and relay it to outside parties, usually for advertising purposes |
| Update | a software upgrade that permanently fixes known bugs and improves software performance |
| Patch | a temporary bug fix |
| Virus update | files of virus signature profiles you use to keep your anti-virus software current |
| Typosquatting | registering a domain name similar to a high-volume site hoping to receive traffic from users seeking the high-volume site who mistakenly enter an incorrect URL in the browser |
| Firewall | a collection of hardware, software and corporate policies that prevents unauthorized access to or from private networks |
| List server | collects and distributes information to and from listserve groups |
| The ipconfig command | displays your system's IP configurations |
| The ping command | The ping command |
| The tracert command | determines the path between a source system and a destination system |
| Open source | a peer-based development process in which the source code is available to anyone and can be developed concurrently |
| Proprietary software | software that is owned by an author or entity |
| EULA | a legal contract between the software's author and the end user who uses the software |
| Patent | a set of exclusive rights granted to an inventor for a fixed period of time upon disclosure of the invention |
| Project management | applying knowledge, skills and processes to specific activities in order to meet deadlines and achieve desired results |
| Project | a sequence of tasks that must be accomplished within a certain time frame to achieve a desired result |
| Task | a unit of work during a project |
| Resource | a person, department or device needed to accomplish a task |
| Assignment | the appointment of a specific resource to a specific task |
| Scope | the goals and tasks of a project, and the work required to complete them |
| Scope creep | gradual increases in project scope that occur in small increments over time |
| Webcasts | audio/video Web events that are distributed over the Internet |
| Intranet | an internal or in-house Web site used only by employees within a company |
| Extranet | an internal network designed to provide access to selected external users; is not available to the Internet public |
| Webinars and Web conferences | online training or conference sessions that utilize Internet technology to provide interactive and presentation elements to users |
| Voice conferencing | the traditional way to connect groups and individuals via telephone conference calls |
| Separation of duties | project teamwork in which team members review the work of another team member and vice versa |
| ISO 9000 standards | international benchmark for systemizing processes to help organizations produce products and services that meet government regulations and the quality standards set by customers |
| Six Sigma methodology | seeks to identify and eliminate the causes of defects and errors in manufacturing and business processes in an effort to reach near-perfection |
| Organizational rules and policies | IT projects are bound by the rules and policies that govern the organization |
| Project Management Professional | certification for project managers |
| Project Management Body of Knowledge | nine topic areas that define project management |
| Program management | the process of managing multiple interdependent projects to improve the performance of an organization |
| Program management life cycle | five phases that define the activities and events that occur from the beginning of a program through to its conclusion |
Created by:
gvickers14
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