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IS Ch. 2 Def.
Wade IS Ch. 2
| Term | Definition |
|---|---|
| Information Resources | Available data, technology, people, and processes within an organization to be used by the manager to perform business processes and tasks. |
| IT Asset | Anything tangible, or intangible, that can be used by a firm in its processes fro creating, producing, and/or offering its products. |
| IT Capability | Is something that is learned or developed overtime for the firm to create, produce, or offer its products. |
| Web 2.0 | The view of IT assets is broadening to include potential resources that are available to the firm, but that are not necessarily owned by the firm. |
| Network Effects | Offer a reason for value derived from plentitude; the value of a network noted a person or organization in the network increases when others join the network. |
| Supply Chain Management (SCM) | An approach to how companies source materials for operations. |
| Enterprise Resource Planning (ERP) | A tool that automates functions of the operations activities of the value chain. |
| Customer Relationship Management (CRM) | A tool to optimize the processing of customer information are routinely used to automate the internal operations of a firm's value chain. |
| Resource-Based View (RBV) | Is useful in determining whether a firm's strategy has created value by using IT. |
| Strategic Alliance | Is an inter organizational relationship that affords one or more companies in the relationship a strategic advantage. |
| Co-opetition | Is a strategy whereby companies cooperate and compete at the same time with companies in its value net. |
| Primary Activities | Relate directly to the value created in a product or service. |
| Support Activities | Make it possible for the primary activities to exist and remain coordinated. |
| Support Activities (List) | Organization, HR, Technology, and Purchasing |
| Value Net | Includes a company and its competitors and complements, as well as its customers and suppliers, and the interactions among all them. |
| Complementor | A company whose product or service is used in conjunction with a particular product or service to make a more useful set for the customer. |
| Awakening a Sleeping Giant (PR) | A large competitor with deeper pockets may be nudged into implementing IS with even better features. (ex. UPS) |
| Demonstrating Bad Timing (PR) | Sometimes customers are not ready to use the technology designed to gain strategic advantage. |
| Implementing IS Poorly (PR) | Information systems that fail because they are poorly implemented. |
| Failing to Deliver What Users Want (PR) | Systems that don't meet the firm's target market are likely to fail. |
| Web-Based Alternative Removes Advantages (PR) | Consider risk of losing any advantage obtained by an information resource that later becomes available as a service o the web. |
| Running Afoul of the Law (PR) | Using IS strategically may promote litigation. |
Created by:
sfrase
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