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Business Studies
Chapter 3: Industrial relations conflict
| Term | Definition |
|---|---|
| Industrial relations | is the relationship between employers and employees |
| negotiation | is a process of bargaining to try to reach a mutally acceptable solution to the conflict |
| trade unions | a trade union is and intrest group that represent employees views and intrests |
| shop steward | is a spokes person elected by employees as their offical union representative in the work place |
| irish congress of trade unions (ICTU) | is an intrest group representing almost all the trade unions in ireland |
| Concilliation | Means two parties in the dispute ask for an independent outsider called a concilliator to help them solve their problems. |
| arbitration | is when the employer and employees ask an independent person called an arbitator to investigate the dispute& make a ruling like a judge to solve the problem |
| trade dispute | a dispute between emplyers and employees with connection to employment |
| secret ballet and weeks notice | when employess go on strike they must have had a secret vote and give the employer a weeks notice |
| primary picketing | employees are allowed to picket peacefully outside their employers business |
| secondary picketing | employees protest outside another employers business this is illegal if the employer is not helping their boss |
| immunity | employees can not the sued by their employer for loss of profit cause by the strike |