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EOP Marketing

Study guide for Oklahoma MArketing EOP

QuestionAnswer
work regulations are important because they: help prevent accidents and injuries in the workplace
a sales associate is having a conversation with someone who breaks eye contact and looks away.The associate should: try again to regain the person's attention with a comment or question
what economic resource is needed to operate a business? capital
before a business can effectively use data,it must determine: what information is needed
what type of service standard requires employees to respond to general inquiry calls within two minutes? external
When a customer is injured in an accident at a store, what should employees do first? report the injury to a manager
A business decision made after reviewing all facts from a variety of consultants is based upon: logic
A company tells a wholesaler that is can only carry a product if it does not carry a competitor's merchandise. this is: illegal because it is an exclusive arrangement that lessens competition
What is an example of psychographic? values and lifestyles
when a firm advertises a low price for an item it has no intention of selling,that firm is engaging in what type of deceptive advertising technique? bait and switch
Created by: lhardamon
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