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CUT5 10.5
Computers: Understanding Tech 5e 10.5
| Term | Definition |
|---|---|
| corrective maintenance | Maintenance to identify and fix errors in an information system or software. |
| perfective maintenance | Maintenance to enhance the information system or software to meet new requirements. |
| adaptive maintenance | Maintenance to address other environment changes in an information system, such as operating system upgrades. |
| preventive maintenance | Maintenance to increase system reliability and ease of further maintenance. |
| support contract | An agreement that normally enables users to contact the system vendor or integrator for technical support and training, and sometimes for on-site troubleshooting. |