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CSA I - Letters
| Term | Definition |
|---|---|
| Personal Business Letter | letter sent from a person to a business |
| Return Address | address of the person writing the letter |
| Letter/Inside Address | address of the person receiving the letter |
| Salutation | greeting of the letter; Dear Sir |
| Body | message of the letter |
| Complimentary Close | the ending of the letter; Sincerely yours |
| Typist Initials | used when someone other than the author types the letter; all lowercase |
| Enclosure Notation | used when additional items are included in the envelope with the letter |
| Attachment Notation | used when additional items are paper clipped or stapled to the letter |
| Copy Notation | used when a copy of the letter is being sent to someone else |
| Open Punctuation | there is not a comma or colon after the salutation nor the complimentary close |
| Mixed Punctuation | there is a colon or comma after the salutation and the complimentary close |
| 2 inches | top margin measurement |
| Quadruple Space | spacing between the return address and letter/inside address and between the complimentary close and writer's keyed name |
| Single Space | spacing within the paragraphs of the body |