Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Intro to Management
Introduction to Management: Leading & Motivation
| Term | Definition |
|---|---|
| What is Management? | The ability to achieve results through people. |
| What does Management involve? | Involves planning, organising, leading & control |
| Who are managers? | They are people responsible for achieving business objectives |
| Management activities | Planning- setting objectives Organising- Making the plan happen by bringing together the people, finance, equipment etc. Controlling- ensuring the plans stay on target by monitoring progress. |
| What are management characteristics? | Decisive Confident Flexible Positive Future Focused Good communicators Highly motivated Hard-working Good time mgt. |
| Management skills | Leadership Motivation Communication |
| What is Leadership? | Refers to the ability to influence and direct others to achieve the goals of the organisation. Directing Personality Charisma Set a good example Create a corporate culture Delegate |
| 4 types of leaders | Autocratic Democratic Laissez-faire Paternalistic |
| What is an Autocratic Leader? | Does not share authority with workers- prefers to make most of the decisions themselves |
| What is a Democratic Manager? | Are willing to discuss issues with staff & delegate responsibility down the chain of command. Trust staff Make decisions through consultation with staff |
| What is a Laissez-faire Manager? | Gives staff general goals & allows the staff achieve these goals however they see fit. Trust staff Delegate decision making to staff Managers only get involved in very important issues. |
| What is Organisational Culture? | Describes the businesses atmosphere, values & rules which guide the attitudes, management style and decision-making approach of a business. |
| What are the effects of Organisational Culture? | Ethical decisions (ethics/morals) Ability to recruit staff Staff motivation Level of intrapreneurship |
| What is Motivation? | Is the willingness of people to work |
| Name the 2 Motivational Theories | Maslows Hierarchy of Needs McGregors Theory X & Y Managers |
| What is meant to Maslows Hierarchy of needs? | Managers must determine which level of needs his workers are trying to satisfy so he knows how best to motivate them to work hard. |
| List the 5 stages of Maslows Hierarchy of needs | Self-Actualistion Esteem Needs Social Needs Safety Needs Physiological Needs |
| What do McGregors Theory X managers believe? | Hate work Have no ability Workers need tight control |
| What is the result of a Theory X managers? | No worker innovation Lowly motivated staff Low quality work Hard to keep& recruit good staff Low profitablity |
| What do McGregors Theory Y managers believe? | Workers can enjoy work Workers have ability Can be trusted |
| What is the result of a Theory Y managers? | Worker innovation Highly motivated workers High quality work Good Industrial Relations Easy to recruit & retain good staff High profits |
Created by:
economicsclass
Popular Business sets