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Business Ess. Chpt 6
| Question | Answer |
|---|---|
| Organizational structure | Specification of the jobs to be done within an organization in the ways in which they relate to one another |
| Organization chart | Diagram depicting a company's structure in showing employees where they fit into its operations |
| Chain of command | Reporting relationships within a company |
| Job specialization | The process of identifying the specific jobs that need to be done in designating the people who will perform them |
| Departmentalization | Process of grouping jobs into logical units |
| Profit center | Separate company unit responsible for its own cost and profits |
| Product departmentalization | Dividing an organization according to specific products or services being created |
| Process departmentalization | Dividing an organization according to production processes used to create a good or service |
| Functional departmentalization | Dividing an organization according to groups' functions or activities |
| Customer departmentalization | Dividing an organization to offer products and meet needs for identifiable customer groups |
| Geographic departmentalization | Dividing an organization according to the areas of the country or the worlds served by a business |
| Centralized organization | Organization in which most decision-making authority is held by upper-level management |
| Decentralized organization | Organization in which a great deal of decision-making authority is delegated to levels of management at points below the top |
| Flat organizational structure | Characteristic of decentralized companies with relatively few layers of management |
| Tall organizational structure | Characteristic of centralized companies with multiple layers of management |
| Span of control | Number of people supervised by one manager |
| Delegation | Process through which a manager allocates work to subordinates |
| Responsibility | Duty to perform an assigned task |
| Authority | Power to make the decisions necessary to complete a task |
| Accountability | Obligation employes have to their manager for the successful completion of an assigned task |
| Line authority | Organizational structure in which authority flows in a direct chain of command From the top of the company to the bottom |
| Line department | Department directly linked to the production and sales of a specific product |
| Staff authority | Authority based on expertise that usually involves counseling and advising line managers |
| Staff members | Advisers and counselors who help line departments in making decisions but who do not have the authority to make final decisions |
| Committee and team authority | Authority granted to committees or teams involved in a firm's daily operations |
| Work team | Groups of operating employees who are empowered to plan and organize their own work and to perform that work with the minimum of supervision |
| Functional structure | Organization structure in which authority is determined by the relationship between group functions and activities |
| divisional structure | organizational structure in which corporate divisions operate as autonomous businesses under the larger corporate umbrella |
| Division | department that resembles a separate business in that it produces in markets its own products |
| Matrix structure | organizational structure created by superimposing one form of structure onto another |
| International organizational structures | approaches to organizational structure developed in response to the need to menu factor, purchase, and sell in global markets |
| informal organization | network, unrelated to the firm's formal authority structure, of every day social interactions among company employees |
| Grapevine | informal communication network that runs through an organization |
| Intrapreneuring | process of creating and maintaining the innovation and flexibility of a small-business environment within the confines of a large organization |
Created by:
shelaynecarter
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