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Chapter 7
5 Functions ETC.
| Term | Definition |
|---|---|
| Management | is the process of accomplishing the goals of an organization through the effective use of people and other resources. |
| Planning | involves analyzing information, setting goals & making decisions about what needs to be done. |
| Organizing | means identifying & arranging the work & resources needed to achieve the goals that have been set. |
| Staffing | includes all of activities involved in obtaining, preparing, and compensating the employees of a business |
| VISION | |
| VISION | |
| MISSION | Our mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.(starbucks) |
| MISSION | Serving Others For Customers A Better Life For Shareholders A Superior Return For Employees Respect and Opportunity(dollar general) |
| Implementing | is the effort to direct and lead people to accomplish. |
| Controlling | determines to what extent the business is accomplishing. |
| Management Style | is the way a manager treats & involves employess |
| Leadership | the ability to motivate indiviuals |
| Human Relations | is the way people get along with each other |
| Influence | enables a person to affect the actions of others |
| Informal Influence | leadership role is not part of a formal structure |
| Formal Influence | leadership position is part of the organization structure |
| Ethical Business Practices | ensure that the highest standards of conduct are observed in a company |
| Core Values | are the important principles that will guide decisions and actions in the company. |