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| Question | Answer |
|---|---|
| what is a receipt | the action of receiving something or the fact it has been recieved |
| what is a invoice | a list of goods sent or sevices provide, with a statement of the sum due for a bill |
| what is a credit note | a receipt given by a shop to a customer who has returned goods, which can be offset against future purchases. |
| what is vat | value added tax |
| what is buying in bulk | buying large amounts of goods at a discount |
| trade discount | A trade discount is the amount by which a manufacturer reduces the retail price of a product when it sells to a reseller |
| what is a quation | a formal statement setting out the estimated cost for a particular job or service |
| what is a delivery docket | a delivery docket is a paper statement that should match the goods delivered. If the goods delivered do not match the delivery docket they should be returned |
| what is an order | request (something) to be made, supplied |
| letter of enquiry | letter to potential donors (one to three pages) briefly summarising an NPO, the cause it serves, a specific project and amount to be requested in order |