click below
click below
Normal Size Small Size show me how
Chapter 7
| Term | Definition |
|---|---|
| management | process of accomplishing the goals of an organization through the effective use of people and other resources |
| planning | involves analyzing information, setting, goals, and making decisions about what needs to be done |
| organizing | identifying info and arranging the work and resources needed to achieve the goals that have been set |
| staffing | all of the activities involved in obtaining, preparing, and compensating the employees of the business |
| implementing | the effort to direct and lead people to accomplish the planned work of the organization |
| controlling | determines to what extent the business is accomplishing the goals it set out to reach in the planning stage |
| leadership | the ability to motivate individuals and group to accomplish important goals |
| human relations | the way people get along with each other |
| influence | enables a person to affect the actions of others |
| informal influence | the leadership role is not part of a formal structure |
| formal structure | the leadership position is part of the organizations structure |
| ethical business practice | ensure that the highest standards of conduct are observed in a company's relationships with everyone who is a part of the business' activities |
| core values | are the important principles that will guide decisions and actions in the company |
| vision statement | Be the global leader in customer value |
| mission statement | To get clean water to poor people |
| vision statement | To be the number one advocate in the world for human worth in organizations |
| mission statement | To save island species and ecosystems |