Save
Upgrade to remove ads
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Comm Process

Professional Communications - Communication Process

QuestionAnswer
process used to send and interpret messages is communication
communication is _____ because is uses words and nonverbal behaviors. symbolic
involves an exchange transactional
once it is said ...can't take it back irreversible
impossible not to communicate unavoidable
communication is _____ because of differences in cultures, language, experiences. complex
an idea expressed by verbal symbols or non-verbal symbols message
person creating message sender
person who hears, sees, reads message receiver
mode or form used to send message channel
response from the receiver of a message feedback
the process of selecting and organizing a message encoding
the process of interpreting a message decoding
things or conditions that interfere with communication barriers
conditions outside sender/receiver that hinders communication external barriers
conditions inside sender/receiver that hinder communication internal barriers
to ask inquire
example of extending goodwill congratulations
communication within oneself intrapersonal
communication between two people interpersonal
communication between speaker and audience one to group
communication with people in your group small group
communication by television, newspaper, Internet mass
example of social media Facebook
understandable, using proper grammar, avoid slang clear
to the point, not wordy concise
considerate, polite courteous
avoid negative terms and phrases positive
honest and truthful ethical
example of external barrier announcement
example of internal barrier sleepy
Ms. Davis sends an email to Jake's mom to say, "Jake passed his test!" Ms. Davis is the sender
Ms. Davis sends an email to Jake's mom to say, "Jake passed his test!" channel is the email
Ms. Davis sends an email to Jake's mom to say, "Jake passed his test!" message is "Jake passed his test!"
Ms. Davis sends an email to Jake's mom to say, "Jake passed his test!" Jake's mom is the receiver
interpreting a message decoding
planning and organizing the message encoding
gestures non-verbal symbols
most important part of communication process feedback
example of extending goodwill congratulations
Created by: andreacdavis
Popular Business sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards