click below
click below
Normal Size Small Size show me how
Chapter 7
Management and Leadership
| Term | Definition |
|---|---|
| Management | process of accomplishing goals of organization through effective use of people & other resources |
| Planning | function of manager involving analyzing info, setting goals, & making decisions about what is needed |
| Organizing | function of manager involving identifying & arranging work & resources needed to achieve goals |
| Staffing | function of manager including all activities involved in obtaining, preparing, & compensating employees of business |
| Implementing | manager's effort to direct & lead people to accomplish planned work of organizaton |
| Controlling | determines to what extent business is accomplishing goals it set out to reach in planning stage |
| Management Style | way a manager treats & involves employees |
| Leadership | ability to motivate people to accomplish important goals |
| Human Relations | way people get along with each other |
| Influence | enables a person to affect the actions of others |
| Informal Influence | when people emerge as leaders to help get group focused & organized |
| Formal Influence | influence from officials |
| Ethical Business Practices | practices that ensure highest standard of conduct are observed in company's relationships w/ everyone who is part of the business or affected by the business' activities |
| Core Values | important principles that will guide decisions & actions in company |