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Chapter 7

Management and Leadership

Management process of accomplishing goals of organization through effective use of people & other resources
Planning function of manager involving analyzing info, setting goals, & making decisions about what is needed
Organizing function of manager involving identifying & arranging work & resources needed to achieve goals
Staffing function of manager including all activities involved in obtaining, preparing, & compensating employees of business
Implementing manager's effort to direct & lead people to accomplish planned work of organizaton
Controlling determines to what extent business is accomplishing goals it set out to reach in planning stage
Management Style way a manager treats & involves employees
Leadership ability to motivate people to accomplish important goals
Human Relations way people get along with each other
Influence enables a person to affect the actions of others
Informal Influence when people emerge as leaders to help get group focused & organized
Formal Influence influence from officials
Ethical Business Practices practices that ensure highest standard of conduct are observed in company's relationships w/ everyone who is part of the business or affected by the business' activities
Core Values important principles that will guide decisions & actions in company
Created by: Ondraya



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