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Personal Selling
| Question | Answer |
|---|---|
| What is personal Selling? | Direct interaction between buyer and seller * TWO WAY PROCESS |
| What are the advantages? | * seller can identify specific needs and tailor presentation * allows complex information to be explained * intimate and personal * suitable for high value/high margin goods - sports cars * able to create a relationship |
| What are the disadvantages? | * costly and time consuming * limited appeal - one consumer at a time |
| What is the process for personal selling? | * prospecting *first contact * call/meet/pitch *objection handling/negotiations * close the sale |