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Human Resources
Nonprofit Managaement
| Question | Answer |
|---|---|
| What categories should you consider when dealing with HR? | 9 |
| 1. | Organizational Policies |
| 2. | Safety |
| 3. | Programs and Service Delivery |
| 4. | People's Wellbeing |
| 5. | Retention |
| 6. | Recruitment |
| 7. | Legal |
| 8. | Ethical |
| 9. | Financial |
| All these categories focus on what organization? | CAFSI |
| Funders | Give Money |
| Donors | Are the umbrella |
| Where is the nonprofit line divided by tax code? | Private effect for public benefit |
| What classes can be protected from discrimnation? | 9 |
| 1. | Age |
| 2. | Color/Ethnicity |
| 3. | Disability |
| 4. | Race |
| 5. | Military service |
| 6. | Sex |
| 7. | Religious Background |
| 8. | Parental Status |
| 9. | National Orgin |
| This list means... | You cannot be judged or fire a person for these reasons |
| Must be very specific and clear on what? | Job Description |
| What is one class that is not protected? | Sexual Orientation |
| What is Race important in a NP? | Creates cultural diversity in a noprofit; produces creativity |
| Board Matrix | |
| Volunteer Management | Sections (3) |
| 1. | Volunteer Recruitment |
| 2. | Volunteer Management |
| 3. | Partnership Development |
| Volunteer Categories | 4 |
| 1. | Communication/Marketing |
| 2. | Manual Labor |
| 3. | Fundraising |
| 4. | Programs |
| Ongoing Volunteers | Board Members / National Service Volunteer/ Program members implementing weekly activities |
| Special events | Event workers / meal servers / event committees |
| Special Projects | Special project committees |
| Identify what when dealing with volunteers? | NEEDS |
| What is the lever of an organization's success? | Participation of people "valuable sources" |
| Stronger organization w/ human capital management = | Greater impact in the community |
| Ensure organizational success of HCM | Effect recruiting and hiring |
| Refer to notes | - |
| Use what to identify requirements of an individual? | Competency Model |
| What should you look at when consider hiring? | Past accomplishments leads to future success |
| When planning to hire what do you consider? | Slow Pace, don't overload, scope every candidtate |
| Process to eliminate candidates | 6 |
| 1. | Application Review |
| 2. | Phone Screen |
| 3. | Initial in-person interview |
| 4. | Fullow-up interview |
| 5. | Background and reference check |
| 6. | Offer negotiation and hiring |
| Integrate tenets | 4 |
| 1. | Clarity (know what you want) |
| 2. | Consistency (same process) |
| 3. | Equally |
| 4. | Legality (nodiscriminate) |
| Why use an assessment tool? | To identify components needed for the position |
| What should you offer to encourage candidates to recruit? | Bonus |
| Attracting qualified candidates | 3 steps |
| 1. | Need compelling job decsription |
| 2. | bring out the opportunities avaiable |
| 3. | Outline the requirements |
| How do you generate candidates? | Networking |
| Points that will guarantee offer will be accepted | 4 |
| 1. | What the candidate desires |
| 2. | Open and honest |
| 3. | not "getting a deal" process |
| 4. | Lay out details |
| What will the Salary consist of? | 4 |
| 1. | Retirement funds |
| 2. | Medical and dental benefits |
| 3. | Insurance policy |
| 4. | Tuition Reimbursement |
| What should you estimate on a position? | Salary |
| What should you always identify? | What components makes your organization better than the rest |
| Compensation Philosophy | an organization's approach |
| Compensation structure | how the organization's set up |
| What tool should you use when hiring? | Competency Model |
| What is an organization's greatest asset? | Talent |
| What will these hiring processes guarantee? | Ensure that an organization will build the best team and have maximizing impact |
| What is human resource issue? | Hiring, firing, evaluating performance |
| How does the staff must work well with with? | Board |
| Board's role | Governs the organization / policy and oversight |
| Staff's role | Operations |
| Before hiring a staff | Board must be involved in daily operations |
| What improves staff morale? | Written personnel manual |
| What is needed to get staff and volunteers on the right foot? | Orientation |
| What can help avoid accidents such as sexual harassment issues? | Clear policies and procedures |
| Chief operating officer | Executive Director |
| Board's most important function | Overseeing, selecting, and terminating the ED |
| Bottom Line of Human Resources | 3 |
| 1. | Have clear policies and procedures |
| 2. | Keep board and staff seperated |
| 3. | Fairly evaluate all staff |
| Retention | Keeping People |
| What are areas of Retention | 5 |
| 1. | Relationships/People |
| 2. | Health/Well being |
| 3. | Ethic/Culture |
| 4. | Vision/Role Clarity |
| 5. | Policies/Priorities |
| Determining Discrimnation | 6 |
| 1. | Have evidence |
| 2. | Different treatment before/after |
| 3. | Different treatment towards similar individual |
| 4. | Applying rules and standards differently |
| 5. | Inference based on credibility |
| 6. | Inference based on violating policies |
| Disabilities and Reasonable Accommodation | Disabled person has physical or mental impairment that limits his/her activities |
| Qualified Disabled person | Someone who can perform the essential functions of his/her position without reasonable accomdations |
| Substance Abuse | Consuming illegal drugs is considered a disability |
| Infectious Disease | TB, HIV. Considered disability. Does not have a direct to others |
| How does a disabled individual receive accommodations? | AmeriCorps VISTA must notify the Supervisor |
| Some Accommodations | 3 |
| 1. | Job restructing |
| 2. | Modify work schedule |
| 3. | Making facilities accessible |
| Ideas for Addressing Supervisory | 6 |
| 1. | Negotiate working agreements |
| 2. | Clarify expectation |
| 3. | Seek multiple perspectives |
| 4. | Keep good documentation |
| 5. | Commit to working together |
| 6. | Feedback process |