Busy. Please wait.

show password
Forgot Password?

Don't have an account?  Sign up 

Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
Didn't know it?
click below
Knew it?
click below
Don't know (0)
Remaining cards (0)
Know (0)
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

MGMT 305 Exam 1

Management The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently.
Organizations Collections of people who work together and coordinate their actions to achieve a wide variety of goals.
Managers 1. The people responsible for supervising the use of an organization's resources to meet its goals. 2. Resources include people, skills, know-how, machinery, raw materials, computers and IT, and financial capital.
Organizational performance A measure of how effectively and efficiently managers use organizational resources to satisfy customers and achieve goals.
Efficiency A measure of how well or productively resources are used to achieve a goal.
Effectiveness A measure of the appropriateness of the goals an organization is pursuing and the degree to which they are achieved.
Planning Process of identifying and selecting appropriate goals and courses of action.
Organizing Structuring working relationships in a way that allows organizational members to interact and cooperate to achieve organizational goals.
Leading Articulating a clear vision and energizing and enabling organizational members the part they play in attaining organizational goals.
Controlling Evaluating how well an organization is achieving its goals and taking action to maintain or improve performance.
First line managers Responsible for the daily supervision of non-managerial employees.
Middle managers Supervise first line managers and is responsible for finding the best way to use resources to achieve organizational goals.
Top managers Establish organizational goals, decide how departments should interact, and monitor the performance of middle managers.
Conceptual skills The ability to analyze and diagnose a situation and distinguish between cause and effect.
Human skills The ability to understand, alter, lead, and control the behavior of other individuals and groups.
Technical skills The specific knowledge and techniques required to perform an organizational role.
Competitive advantage Ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than they do.
Leadership The process by which a person exerts influence over other people and inspires, motivates and directs their activities to help achieve group or organizational goals.
Personal leadership style The specific ways in which a manager chooses to influence others shapes the way that manager approaches the other tasks of management.
Legitimate power The authority that a manager has by virtue of his or her position in an organizational hierarchy.
Created by: johnporter



Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!

"Know" box contains:
Time elapsed:
restart all cards