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Management
| Term | Definition |
|---|---|
| Management | is the process of setting objectives and the ability to achieve results through people= |
| Management skills are | leading, motivating and communicating= |
| Management activities are | planning, organising and controlling= |
| In business | managers must make sure employees do their jobs, ensure customers are satisfied and make sure the business makes a profit= |
| Hard working | a manager must be willing to put in long hours and continuous effort until the job is complete= |
| Adaptable | they must respond to changing business situations= |
| Proficient | they must be good at organising, planning and time management= |
| Self-confident | this is a firm belief in oneself and in one’s abilities= |
| Aware | the manager is aware of customer needs, they know what the customer wants= |
| Decisive | they must have the ability to make quick and effective decisions= |
| Charismatic | a manager must have the personal appeal or the power of inspiring others to respect them= |
| Confident | this type of manager has confidence in staff, leading to good staff relations= |
| Enterprise | to be enterprising is to have the ability to generate new ideas= |
Created by:
athlonebusinessstudies
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