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Management is the process of setting objectives and the ability to achieve results through people=
Management skills are leading, motivating and communicating=
Management activities are planning, organising and controlling=
In business managers must make sure employees do their jobs, ensure customers are satisfied and make sure the business makes a profit=
Hard working a manager must be willing to put in long hours and continuous effort until the job is complete=
Adaptable they must respond to changing business situations=
Proficient they must be good at organising, planning and time management=
Self-confident this is a firm belief in oneself and in one’s abilities=
Aware the manager is aware of customer needs, they know what the customer wants=
Decisive they must have the ability to make quick and effective decisions=
Charismatic a manager must have the personal appeal or the power of inspiring others to respect them=
Confident this type of manager has confidence in staff, leading to good staff relations=
Enterprise to be enterprising is to have the ability to generate new ideas=