Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
HB 337 Exam 1
Professor Zhang
| Question | Answer |
|---|---|
| The automation of a traditional process. | Technology |
| 3 Types of Restaurant POS processing: | 1) Manual data entry (non-automated capture) 2) System Supported (POS-based workstation) 3) Self-service (mobile/web/kiosk |
| What helps us do things faster, better & cheaper w/ enhanced accuracy, reliability & consistency. | Technology |
| What type of pricing do airlines use? | Dynamic |
| Revenue Management, Cashless Transactions, In-house Publishing, Auto-Posting of Charges, HSIA, Digital Media, E-commerce, M-commerce, T-commerce, Self-Service Technology: are all an example of what? | Recent Hospitality Innovations |
| HSIA is the same as what? | Wifi |
| E-Commerce = | Internet |
| M-Commerce = | Mobile |
| T-Commerce = | Tablet |
| 3 most wanted Christmas gifts: | 1 Cash, 2 Gift cards, 3 iPhone |
| Most popular gift cards = | Starbucks, iTunes, Target |
| The (control or information) flow flows between Input/Output units and an External Storage Device along with between the External Storage Device and CPU. | Information Flow |
| The (control or information) flow flows between the CPU and Input/Output Units, and between the CPU and External storage device. | Control Flow |
| Monitors, printers | Output units |
| Keyboard, touchscreen terminal, mice, scanner, voice recognition | Input units |
| Although hosp industry = quickly adapting, the most common input/output unit used in the industry is the: | CRT (Cathode-Raytube) |
| Most important hardware component in an automated system. The "brain", controls other system components. | CPU (Central Processing Unit) |
| What's in charge of: Arithmetical/logical unit Control Unit Operating System Internal Memory | CPU - Central Processing Unit |
| What's either a box on the floor or integrated into the monitor? | CPU - Central Processing Unit |
| What memory stores a permanent control program entered by comp developer that may also house the operating system? | ROM - Read Only Memory |
| What memory is also called non-volatile memory? | ROM - Read Only Memory |
| What memory contains start-up info and can't be written/erased? | ROM - Read Only Memory |
| What memory stores temporary data entered in the computer? | RAM - Random Access Memory |
| What memory is also called read/write or volatile memory? | RAM - Random Access Memory |
| Internal/permanent, or long-term storage that's not the same as memory. | Hard Drive |
| T/F: A hard drive is the same thing as memory. | False |
| Magnetic tapes (sequential access med.), magnetic disk (random access medium), hard disks, USB drives, optical disks (CD, DVD): are all examples of what? | External Storage Devices |
| CDs and DVDs are called what kind of disks? | Optical |
| A physical device connection. | Port |
| PnP stands for: | Plug and Play auto-configuration |
| Parallel, Serial, USB, ECP, IrDA, Wireless: are all types of what? | Ports |
| 8 bit transmission port | Parallel |
| Single bit transmission port | Serial |
| USB stands for: | Universal Serial Bus |
| ECP stands for: | Extended Capabilities Port |
| IrDA stands for: | Infrared device accessibility |
| Instructions commanding an automated system to perform useful tasks. | Software |
| What hardware needs to operate. | Software |
| System boot, diagnostics, maintenance, operating systems are all a function of what? | System Software |
| Controls interactions btw hardware components of an automated system & application software programs. | Operating Systems |
| Generic & industry software, non-integrate & integrated software, Word Processing, Electronic Spreadsheets, Database mngmnt, communications are all types of what? | Application Software |
| What type of software incorporates more than 1 program? | Integrated/Generic (type of Application Software) |
| Package that can be put to a wide variety of uses. Ex. Spreadsheet: which can be used for any task involving calculations or graph plotting. | Generic Software/Integrated |
| Package is produced to perform 1 specific task. Ex. program written to produce invoices & manage stock levels. | Application Specific Software/Non-integrated |
| Source Code >> Compiler >> Object Code Which code is human readable and which is machine readable? | Source Code = Human Readable Object Code = Machine Readable |
| 2 dimensional barcode that can contain much more info than traditional barcodes. It was originally used for tracking vehicles parts during manufacturing. | QR Codes (Quick Response) |
| What are used to link offline world w/ online world & replace paper by embedding info which can be used w/ a mobile device instead of printing a handout? | QR Codes (Quick Response) |
| What Program Development Concept design flows from smallest part of triangle down to biggest part. (From menu >> Recipes >> Ingredients) | Management Design |
| What Program Development Concept design flows from biggest part of triangle down to smallest part. (From Ingredients >> Recipes >> Menu) | Developer's Design |
| 5 C's of Multiprocessor Interfacing: | Confidence Contracts Communications Comparisons Contingencies |
| 1 of the 5 C's of Multiprocessor Interfacing that says test each system separately. | Confidence |
| 1 of the 5 C's of Multiprocessor Interfacing that says analyze existing provisions. | Contracts |
| 1 of the 5 C's of Multiprocessor Interfacing that says what, how, when. | Communications |
| 1 of the 5 C's of Multiprocessor Interfacing that says identify installed users. | Comparisons |
| 1 of the 5 C's of Multiprocessor Interfacing that says plan downtime strategies. | Contingencies |
| ROT: Maintenance and support expenses shouldn't exceed what %? | 1% |
| Companies spend what % of profit from online booking? | 25% |
| The techno-cycle used for restaurants flows from Input Data >> Process >> Output Information and has no memory flow from input >> process. | Data Processing Cycle |
| The techno-cycle used for hotels flows from Input Data >> Process >> Output Information and has memory flow from input >> process additionally. | Electronic Data Processing |
| Does the Electronic Data Processing Techno-cycle used by hotels have an additional flow of memory from input >> process? | Yes |
| Does the Data Processing Cycle Techno-cycle used by restaurants have an additional flow of memory from input >> process? | No |
| The 3 Electronic Data Processing objectives = | Throughput, Efficiency, Streamlining |
| Minimizing time of data processing cycle is what EDP objective? | Throughput |
| Minimizing data handling procedures is what EDP objective? | Efficiency |
| Minimizing non-critical output is what EDP objective? | Streamlining |
| Speed. reliability, accuracy, retention, communications & *control* are advantages of what? | EDP Elec. Data Processing |
| A measured perception of quality, value & reputation. | Brand Index |
| Analog Signals >> Modem >> Digital Signals | Analog Signals >> Modem >> Digital Signals |
| An application for rapidly storing & retrieving data. Consists of a collection of interrelated data. (A set of files.) | Database |
| A group of interrelated records. (A set of records.) | File |
| A set of fields. | Record |
| A set of data. | Field |
| Rank biggest to smallest: 1 File 2 Field 3 Byte 4 Database 5 Bit 6 Record | Database (biggest) > File > Record > Field > Byte > Bit |
| Is a byte or a bit the smallest part of a database and is made up of 0s and 1s? | Bit |
| 4 Types of Databases: HNRO | Hierarchical, Network, Relational, Object Oriented |
| What type of database is similar to a family tree? | Hierarchical Database |
| What type of database has less ordered relationships and is like a circular version of the hierarchical database type? | Network Database |
| What type of database organizes data in tables w/ rows & columns, flexible data organization & uses SQL? | Relational Database |
| What type of database is new and more powerful for handling multimedia & graphic-based data (iTunes album covers). | Object Oriented Database |
| Software providing users & database administrators the ability to access & manipulate data. | Database Management System |
| What combine files, record & enable users to manage databases? | Keys (Primary & Foreign) |
| What key is a unique identifier? | Primary Key |
| What key is a connector? | Foreign Key |
| Query format providing instructions for building & modifying the structure of a database or for modifying data stored in tables. | SQL - Structured Query Language |
| SQL stands for: | Structured Query Language |
| A massive collection of enterprise data. | Data Warehouse |
| Limited to a single decision of business or functional area. | Data Mart |
| Data segmentation for intense application analysis. | Data Cube |
| What part of the Menu >> Beverage >> Toppings diagram is Data Warehouse? | Menu |
| What part of the Menu >> Beverage >> Toppings diagram is Data Mart? | Beverage |
| What part of the Menu >> Beverage >> Toppings diagram is Data Cube? | Toppings |
| Process of finding relationships in data. | Data Mining |
| Profiling, clustering & targeting are types of what? | Data Mining |
| Ability to execute application software on an external server. [SaaS] | Cloud Computing |
| Web based services allowing indv to construct a profile, connect w/ others, and view & traverse their connections made w/in the system. | Social Media |
| What are the 2 most popular forms of social media? | Facebook, Twitter |
| What social media form has grown extremely quickly lately? | |
| 64% of ppl (76% 25-34 yr ppl) use what to make travel plans? | Social Media |
| What form of social media is great for companies to use to listen to customers? | |
| STEPPS of why things catch on are: | Social Currency Trigger Emotion public Practical Value Stories |
| Social Currency, Trigger, Emotion, Public, Practical Value, & Stories are the 6 STEPPS reasons for what? | Why things catch on |
| Collection of computers & network hardware interconnected by communication channels allowing sharing of resources & info. | Network |
| What are the 3 types of Networks? | LAN, MAN, WAN |
| LAN stands for: | Local Area Network |
| MAN stands for: | Metropolitan Area Network |
| WAN stands for: | Wide Area Network |
| A lot of memory, hard disk space, faster CPU that provides shared resources to the network. Can be client/server architecture or peer to peer arch. | Server |
| What can be client/server architecture or peer to peer arch? | Server |
| Personal Computer, node/client network component. | Workstation |
| Cable type, network topology, network interface card. | Physical Construction |
| 3 Types of Cables: | 1 Twisted-pair cable 2 Coaxial cable 3 fiber-optic (FiOS) |
| 3 Types of Network Topology: | Bus, Ring, Star |
| What type of network topology do these characteristics describe?: + Implementation, less cable, quick setup, cheap - Cable length, # of stations, troubleshoot, performance | Bus Topology |
| In this type of network topology all nodes are connected to 2 other nodes to form a circle. | Ring Topology |
| In this type of network topology each node connects to separate center node hub. | Star Topology |
Created by:
1288463369
Popular Computers sets