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Household Consumer
by Sarah Duncan 1.4
| Question | Answer |
|---|---|
| Consumer | Anyone who buys goods & services for their own use. |
| Caveat Emptor | Let the buyer beware: if something is too good to be true it probably is. |
| Branding | The identity of a particular product. |
| Impulse buying | Buying without thinking. |
| False Econmeny | A deal that is seems good but turns out bad in the long run. |
| Third Party | Looks at a consumer problem & tries to find a solution. |
| Repair | The product is mended free of charge. |
| Replacement | The same model of a product instead of the one you returned. |
| Refund | Your money back. |
| Credit Note | A voucher from the shop to the value of goods returned. |