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Stack #140915
Oral communications
| Question | Answer |
|---|---|
| Communication | the process of creating or sharing meaning, whether the context is informal conversation, group interaction, or public speaking. |
| Elements | participants, messages, context, channels. noise, and feedback |
| Communication plays | a role in all aspects of our lives |
| People communicate | to meet needs |
| People communicate | to develop and maintain a sense of self |
| People communicate | to develop relationships |
| People communicate | to fulfill social obligations |
| People communicate | to exchange information |
| People communicate | to influence others |
| Communication | occurs in interpersonal, group, public speaking, and electronically mediated settings |
| Our communication is | guided by at least seven principles |
| 1. Communication | is purposeful |
| 2. Interpersonal communication | is continuous |
| 3. Interpersonal communication | messages vary in degree of conscious encoding. Messages can be spontaneous, scripted or constructed. |
| 4. Interpersonal Communication | is relational, defining the power and affection between people |
| 5. Communication | is guided by culture |
| 6. Communication has | ethical implications |
| Ethical standards that influence | our communication include truthfulness, integrity, fairness, respect and responsibility |
| 7. Interpersonal | communication is learned. |
| A primary issues in this | course is competence - we all strive to become better communicators |
| Competence is the | perception by others that our communication behavior is appropriate as well as effective |
| Competence | involves a desire to improve our communication, increasing our knowledge of communication, identifying and attaining goals, being able to use various skills and presenting ourselves as credible and confident communicators. |
| Skills can be learned | developed, and improved, and you can enhance your learning this term by writing goal statements to systematically improve your own skill repertoire |
| Perception is the process | of selectively attending to information and assigning meaning to it. |
| Our perceptions are a | result of our selection, organization and interpretations of sensory information |
| Self-concept is our | self-identity, the idea or mental image that we have about our skills, abilities, knowledge, competence, and personality |
| Self-esteem | is our overall evaluation of our competence and personal worthiness |
| Self-concepts come from | interpretations of self based on our own experience and on reactions and responses of others |
| The inaccuracy of a distorted | picture of oneself becomes magnified through self-fulfulling prophecies and filtering messages |
| Our self-concept and | self esteem moderate competing internal messages in our self-talk, influence our perception of others, and influence our personal communication style. |
| Our self-concept is | socially constructed by use and by others, and the different roles we play in various situations create our multiple selves |
| Perception | plays an important role in forming impressions of others |
| We form these impressions | based on the others physical characteristics and social behaviors, our stereotyping and our emotional states |
| Your communication will | be most successful if you do not rely entirely on your own interpretation to determine how another person feels, what that person is really like or what you think the person means by a certain message |
| You can learn to improve your perception if | you actively question the accuracy of your perceptions, seek more information to verify perceptions, talk with people about whom you are forming perceptions, and realize that perceptions of people need to change over time |
| In addition to perceiving | ourself and others, we also use perception to decode and understand the messages that we receive. |
| As we perceive messages | the three important factors that affect our perception are the context in which we receive the message, the language and non-verbal behavior that form the message and the skillfulness with which the message was formed. |
| Perception checking is a communication | skill that can help us increase the accuracy of our self perceptions, our perception of others behaviors, and our perceptions of the nonverbal parts of the message that we receive. |
Created by:
trishadev
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