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Unit 1
Unit 1 key terms
Term | Definition |
---|---|
Stakeholders | All of thoses involved in or affected by a business activities. |
Stakeholders (Names) | Employees, employers, Investors, Customers, service providers, Interest groups, producers, entrepreneurs |
Entrepreneur | Individuals who think up new ideas and use their initiative to turn them into business realities. |
Investors | People who invest money and expertise into a business |
Service Providers | They provide raw material or other essential support services to the business. |
Employees | Workers who bring a range of skills and expertise to the business. |
Customers | Poeple who buy the good or service. |
Dynamic | Something that changes over time. |
Interest group | An organisation of people who come together and campaign for a common goal |
Lobbying | A strategy which involves impressing the stakeholder's viewpoint on those who have power to make decisions. |
Conflict | Tension between two or more parties |
Legislative | Using legal documentation or laws to resolve an issue |
non legisative | Finding a solution that does not rely on direct applicaiton of the law |
Mediation | This can take the form of Conciliation or Arbritation |
Conciliation | An independant outsider helps two disputing parties to talk out their differences and reach a mutually acceptable solution. |
Arbitraiton | An independant outsider helps two disputing parties to talk out their differences and reach a mutually acceptable solution. Recommendation must be agreed on in advance. |
Contract | Legally binding agreement between two or more parties |
Elements of a contract | Offer, acceptance, consideration, consent, intention to contract, capacity to contract, legality of purpose, legality of form |
offer | This is when one person asks another to enter a deal with them. It must set out all the terms of the deal clearly, completly and without conditions attached. |
Acceptance | This is when the other person agrees precisely to all the terms of the deal without any conditions. |
Consideration | This means the payment that one person gives to the other as part of the agreement. |
Intention to Contract | This means that both parties to the agreemnt must mean it to be a legally binding contract. |
Capacity to Contract | This means that a person has the legal ability and power to make a legally binding contract. They must be over 18, mentally capable, can not not be a diplomat. |
Consent to contract | For a contract to be valid, both parties must give real premission to enter into it. |
Legality of form | This means that certain contract must be drawn up in a certain way if they are to be legal. E.g. house contracts must be written. |
Legality of purpose | This means that legally binding contracts can only be for legal transactions. |
Termination of Contract | Contracts can come to an end by performance, agreement, frustration or Breach. |
Performance | When both parties carry out their duties under the contract exactly as originally agreed. |
Agreement | A contract is terminated if all the parties involved in it voluntarily agree to end it. |
Frustration | A contract comes to an end if some unforseen event occurs such as death of one of the parties. |
Breach | A contract is terminated as soon as one of the poeple involved breaks their part of the deal. |
Remedies for breach of contract | Damages, Specific Performance, Rescind the Contract |
Damages | The judge orders the person who broke the contract to pay financial compensation to the innoncent party. |
Specific Performance | The judge orders the person who breaks the contract to carry out their side of the deal. |
Rescind the contract | The judge orders the contract to be cancelled |
Non legislative methods of solving consumer conflicts | Negotiation, Consumer Association of Ireland |
Negotiation | This is a process of bargaining to try and reach a mutually acceptable solution to the conflict. |