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Translation Services/Foreign Language Translators

If an officer has responded to a call for service requiring a non-English translator, the officer should contact _____ to obtain permission to utilize a language line service. his supervisor
If an officer has responded to a call for service requiring a non-English translator, the officer should contact his supervisor to obtain permission to utilize a ______. language line service
There are two ways to provide non-English interpreter services: 1. Telephone translators; and 2. Face to face translators
Telephone translators can be used on _____, _____, ______, and ______. 911 calls, Tele-Serv calls, minor non-violent family disputes and occasionally for booking
Face to face translators can be used for _____, ______, _____, and ______. patrol, detectives, booking and court purposes
____ will be incorporated into these provisions at a later time. Video
It is the policy of the Jacksonville Sheriff's Office to ensure a consistently high level of service is provided to all members of the community including all ____, ____, and ____ that may require the use of a non English language translator. victims, witnesses and suspects
It is the policy of the Jacksonville Sheriff's Office to ensure a ______ is provided to all members of the community including all victims, witnesses and suspects that may require the use of a non English language translator. consistently high level of service
When officers handle calls for service involving non-English speaking persons and the call is criminal in nature, it appears criminal and/or charges are likely to result, ________. family members shall not be used to interpret or translate
Officers handling calls for service involving a non-English speaking person that are _____ or ____, may use a family member’s assistance in communicating with the non-English speaking person. not criminal in nature or are not likely to result in criminal charges
When the need arises that requires the use of a non-English translator, the employee shall: 1. Contact NCIC to obtain the telephone number for the language line translator service and client ID number. 2. For calls received in the 911 Communications Center, the calls are connected to the language line translator service as a three way call.
face to face steps: Contact __ to request a face to face meeting with a non-English translator ___ in advance whenever possible. NCIC. 48 hours.
face to face steps: NCIC will document the request using the _________ located on the Communications web page including the CCR number and/or docket number, officer or detective name, ID number, location and name of the individual requiring the translator service. Interpreter Request Application.
face to face steps: NCIC will contact the _____ and provide the officer or detective with the estimated time of arrival of the responding translator. non-English translator service
face to face steps: Upon completion of the request, the officer or detective will notify____of the arrival and departure time of the translator. NCIC
face to face steps: ____ will document the request using the Interpreter Request Application located on the Communications web page including the CCR number and/or docket number, officer or detective name, ID number, location and name of the individual requiring the translator service. NCIC
face to face steps: NCIC will document the request using the Interpreter Request Application located on the _____ including the CCR number and/or docket number, officer or detective name, ID number, location and name of the individual requiring the translator service. Communications web page
face to face steps: NCIC will document the request using the Interpreter Request Application located on the Communications web page including the ______, _____, _____, _____, and _____ the translator service. CCR number and/or docket number, officer or detective name, ID number, location and name of the individual requiring
face to face steps:NCIC will contact the non-English translator service and provide the officer or detective with _______ of the responding translator. the estimated time of arrival
face to face steps:NCIC will contact the non-English translator service and provide the ____ or ____with the estimated time of arrival of the responding translator. officer or detective
face to face steps: NCIC will document the disposition in the _________. Interpreter Request application
face to face steps: Upon completion of the request, the officer or detective will notify NCIC of ___ and ___ of the translator. the arrival and departure time
face to face steps: NCIC will document the ____ in the Interpreter Request application. disposition
face to face steps: ____ will document the disposition in the Interpreter Request application. NCIC
Created by: dar6975
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