click below
click below
Normal Size Small Size show me how
Consumer (JC)
Key words and concepts for junior cert consumer
| Term | Definition |
|---|---|
| Guarantee | A promise from a manufacturer to offer a refund or replacement to consumers who have purchased faulty goods |
| Warranty | An additional promise by a manufacturer or seller to repair damaged goods within a period of time |
| Credit note | A document given by the retailer to the consumer for the value of the goods returned. It allows the consumer to purchase other goods from that shop equal in value. |
| Bar code | Small rectangle containing black and white lines and figures which contains information such as product name , price, weight etc |
| Receipt | Written proof to the consumer that they have purchased and paid for a good or service. |
| Below cost selling | When certain shops sell products very cheaply in order to attract people into their shop. |
| Consumer | Anyone who buys goods or services for their own use |
| A Brand | The identity of a particular product. Usually refers to the manufacturer of the product. |
| Name important agencies whose job is to protect consumers. | National Consumer Agency, The Ombudsman, The Consumer Association of Ireland, Trade Associations. |
| What does ASAI stand for? | The Advertising Standards Authority of Ireland. |
| Caveat Emptor means? | 'let the buyer beware' |
| A False Economy | A situation where we buy something that costs less than other brands or seems to be better value but turns out to be more expensive in the long run. |