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Org. Behavior
Chapter#8 Vocabulary
| Term | Definition |
|---|---|
| Teams | Groups of two or more people who interact and influence each other, are mutually accountable for achieving common goals associated with organizational objectives, and perceive themselves as a social entity within an organization |
| Process Losses | Resources (including time and energy) expended toward team development and maintenance rather than the task |
| Brooks's Law | The principle that adding more people to a late software project only makes it later. Also called the mythical-man-month |
| Social Loafing | The problem that occurs when people exert less effort (and usually perform at a lower level) when working in teams than when working alone. |
| * Team Design | - Task characteristics - Team size - Team composition |
| *Team Effectiveness | - Accomplish tasks - Satisfy member needs - Maintain team survival |
| *Team Processes | - Team development - Team norms - Team cohesion - Team trust |
| *Organizational & Team Environment | - Rewards - Communication -Organizational structure - Organizational leadership -Physical space |
| Task Interdependence | The extent to which team members must share materials, information, or expertise in order to perform their jobs |
| *Cooperating | - Share Resources - Accommodate others |
| *Coordinating | - Align work with others - Keep team on track |
| *Communicating | - Share information freely, efficiently, respectfully - Listen actively |
| *Comforting | - Show empathy - Provide psychological comfort - Build confidence |
| *Conflict Resolving | - Diagnose conflict sources - Use best conflict handling style |
| * Forming | - Discover expectations - Evaluate value of membership - Defer to existing authority - Test boundaries of behavior |
| *Storming | - Interpersonal conflict - Compete for team roles - Influence goals and means -Establish norms |
| *Norming | -Establish roles -Agree on team objectives -Form team mental models -Develop cohesion |
| *Performing | - Task Oriented, Committed - Efficient Coordination - High Cooperation & Trust - Conflicts resolved quickly |
| Role | A set of behaviors that people are expected to perform because of the positions they hold in a team and organization |
| Team Building | A process that consists of formal activities intended to improve the development and functioning of a work team. |
| Norms | The informal rules and shared expectations that groups establish to regulate the behavior of their members |
| Team Cohesion | The degree of attraction people feel toward the team and their motivation to remain members |
| Self-directed Teams (SDTs) | Cross-functional work groups that are organized around work processes, complete an entire piece of work requiring several interdependent tasks, and have substantial autonomy over the execution of those tasks. |
| Virtual Teams | Teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks. |
| Production Blocking | A time constraint in team decision making due to the procedural requirement that only one person may speak at a time. |
| Evaluation apprehension | A decision-making problem that occurs when individuals are reluctant to mention ideas that seem silly because they believe (often correctly) that other team members are silently evaluating them. |
| Groupthink | The tendency of highly cohesive groups to value consensus at the price of decision quality. |
| Constructive Conflict | A type of conflict in which people focus their discussion on the issue while maintaing respect for people having other points of view |
| Brainstorming | A freewheeling, face-to-face meeting where team members aren't allowed to criticize but are encouraged to speak freely, generate as many ideas as possible, and build on the ideas of others |
| Electronic Brainstorming | A form of brainstorming that relies on networked computers for submitting and sharing creative ideas |
| Nominal group technique | Brainstorming: Participants-- (1) Silently and independently document their ideas (2) collectively describe these ideas to the other team members without critique. (3) Silently and independently evaluate the ideas presented. |
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betawolf7650