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Org. Behavior

Chapter#8 Vocabulary

Teams Groups of two or more people who interact and influence each other, are mutually accountable for achieving common goals associated with organizational objectives, and perceive themselves as a social entity within an organization
Process Losses Resources (including time and energy) expended toward team development and maintenance rather than the task
Brooks's Law The principle that adding more people to a late software project only makes it later. Also called the mythical-man-month
Social Loafing The problem that occurs when people exert less effort (and usually perform at a lower level) when working in teams than when working alone.
* Team Design - Task characteristics - Team size - Team composition
*Team Effectiveness - Accomplish tasks - Satisfy member needs - Maintain team survival
*Team Processes - Team development - Team norms - Team cohesion - Team trust
*Organizational & Team Environment - Rewards - Communication -Organizational structure - Organizational leadership -Physical space
Task Interdependence The extent to which team members must share materials, information, or expertise in order to perform their jobs
*Cooperating - Share Resources - Accommodate others
*Coordinating - Align work with others - Keep team on track
*Communicating - Share information freely, efficiently, respectfully - Listen actively
*Comforting - Show empathy - Provide psychological comfort - Build confidence
*Conflict Resolving - Diagnose conflict sources - Use best conflict handling style
* Forming - Discover expectations - Evaluate value of membership - Defer to existing authority - Test boundaries of behavior
*Storming - Interpersonal conflict - Compete for team roles - Influence goals and means -Establish norms
*Norming -Establish roles -Agree on team objectives -Form team mental models -Develop cohesion
*Performing - Task Oriented, Committed - Efficient Coordination - High Cooperation & Trust - Conflicts resolved quickly
Role A set of behaviors that people are expected to perform because of the positions they hold in a team and organization
Team Building A process that consists of formal activities intended to improve the development and functioning of a work team.
Norms The informal rules and shared expectations that groups establish to regulate the behavior of their members
Team Cohesion The degree of attraction people feel toward the team and their motivation to remain members
Self-directed Teams (SDTs) Cross-functional work groups that are organized around work processes, complete an entire piece of work requiring several interdependent tasks, and have substantial autonomy over the execution of those tasks.
Virtual Teams Teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks.
Production Blocking A time constraint in team decision making due to the procedural requirement that only one person may speak at a time.
Evaluation apprehension A decision-making problem that occurs when individuals are reluctant to mention ideas that seem silly because they believe (often correctly) that other team members are silently evaluating them.
Groupthink The tendency of highly cohesive groups to value consensus at the price of decision quality.
Constructive Conflict A type of conflict in which people focus their discussion on the issue while maintaing respect for people having other points of view
Brainstorming A freewheeling, face-to-face meeting where team members aren't allowed to criticize but are encouraged to speak freely, generate as many ideas as possible, and build on the ideas of others
Electronic Brainstorming A form of brainstorming that relies on networked computers for submitting and sharing creative ideas
Nominal group technique Brainstorming: Participants-- (1) Silently and independently document their ideas (2) collectively describe these ideas to the other team members without critique. (3) Silently and independently evaluate the ideas presented.
Created by: betawolf7650



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