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CE Chapter 2
Communicating Effectively Vocabulary
Term | Definition |
---|---|
Attribution Error | An attempt to attribute causes of events to personalities or external situations. |
Content Messages | Meant to describe the facts. |
Emotional State | Anxiety is an example of this variable that influences perception. |
Facts | These are based on data that can be proven true or false. The opposite of opinion. |
Feelings Messages | Messages about how someone is feeling. |
Filters | Your past experiences, prior knowledge, and psychological state. |
Halo Effect | Occurs when you make assumptions based on limited information. |
Identity | Your sense of self as a unique individual. |
Identity Messages | Messages about how people see themselves and how the issue affects how people see themselves. |
Learning Conversations | Understanding, sharing and working to resolve a problem with another person in order to move forward |
Objective Reality | The actual object, message, or event. |
Opinions | Include interpretations, conclusions, or assumptions and are subjective |
Perception | the way an individual gives meaning to an object, message, or event |
Perception Checks | Help you verify assumptions or opinions formed in response to another's words or actions. |
Physical Variables | A factor affecting your perceptions. Examples include hunger, fatigue, health impairments. |
Perceptual Process | Examples include selective attention, self-fulfilling prophecy, halo effect and attribution error. |
Prior Experience | Another factor affecting perception that involves experiences in your past. |
Prior Knowledge | Your knowledge base that you use to make sense of the world around you. |
Projection | The tendency to see your own faults, or strengths in others. |
Psychological State | A factor impacting your perceptions. Examples include your sense of identity, personality traits, values and world views. |
Selective Attention | You make decisions to pay attention to some messages more than others. |
Self-fulfilling Prophecy | You see what you want or expect to see. |
Stereotype Threat | A concept that proposes that negative cultural stereotypes about a group can create a belief in the stereotype. |
Subjective Reality | the result of filtering objective reality through your past experiences, prior knowledge, or psychological state |