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CE Chapter 2

Communicating Effectively Vocabulary

Attribution Error An attempt to attribute causes of events to personalities or external situations.
Content Messages Meant to describe the facts.
Emotional State Anxiety is an example of this variable that influences perception.
Facts These are based on data that can be proven true or false. The opposite of opinion.
Feelings Messages Messages about how someone is feeling.
Filters Your past experiences, prior knowledge, and psychological state.
Halo Effect Occurs when you make assumptions based on limited information.
Identity Your sense of self as a unique individual.
Identity Messages Messages about how people see themselves and how the issue affects how people see themselves.
Learning Conversations Understanding, sharing and working to resolve a problem with another person in order to move forward
Objective Reality The actual object, message, or event.
Opinions Include interpretations, conclusions, or assumptions and are subjective
Perception the way an individual gives meaning to an object, message, or event
Perception Checks Help you verify assumptions or opinions formed in response to another's words or actions.
Physical Variables A factor affecting your perceptions. Examples include hunger, fatigue, health impairments.
Perceptual Process Examples include selective attention, self-fulfilling prophecy, halo effect and attribution error.
Prior Experience Another factor affecting perception that involves experiences in your past.
Prior Knowledge Your knowledge base that you use to make sense of the world around you.
Projection The tendency to see your own faults, or strengths in others.
Psychological State A factor impacting your perceptions. Examples include your sense of identity, personality traits, values and world views.
Selective Attention You make decisions to pay attention to some messages more than others.
Self-fulfilling Prophecy You see what you want or expect to see.
Stereotype Threat A concept that proposes that negative cultural stereotypes about a group can create a belief in the stereotype.
Subjective Reality the result of filtering objective reality through your past experiences, prior knowledge, or psychological state
Created by: lachapelltav