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CE Chapter 2
Communicating Effectively Vocabulary
| Term | Definition |
|---|---|
| Attribution Error | An attempt to attribute causes of events to personalities or external situations. |
| Content Messages | Meant to describe the facts. |
| Emotional State | Anxiety is an example of this variable that influences perception. |
| Facts | These are based on data that can be proven true or false. The opposite of opinion. |
| Feelings Messages | Messages about how someone is feeling. |
| Filters | Your past experiences, prior knowledge, and psychological state. |
| Halo Effect | Occurs when you make assumptions based on limited information. |
| Identity | Your sense of self as a unique individual. |
| Identity Messages | Messages about how people see themselves and how the issue affects how people see themselves. |
| Learning Conversations | Understanding, sharing and working to resolve a problem with another person in order to move forward |
| Objective Reality | The actual object, message, or event. |
| Opinions | Include interpretations, conclusions, or assumptions and are subjective |
| Perception | the way an individual gives meaning to an object, message, or event |
| Perception Checks | Help you verify assumptions or opinions formed in response to another's words or actions. |
| Physical Variables | A factor affecting your perceptions. Examples include hunger, fatigue, health impairments. |
| Perceptual Process | Examples include selective attention, self-fulfilling prophecy, halo effect and attribution error. |
| Prior Experience | Another factor affecting perception that involves experiences in your past. |
| Prior Knowledge | Your knowledge base that you use to make sense of the world around you. |
| Projection | The tendency to see your own faults, or strengths in others. |
| Psychological State | A factor impacting your perceptions. Examples include your sense of identity, personality traits, values and world views. |
| Selective Attention | You make decisions to pay attention to some messages more than others. |
| Self-fulfilling Prophecy | You see what you want or expect to see. |
| Stereotype Threat | A concept that proposes that negative cultural stereotypes about a group can create a belief in the stereotype. |
| Subjective Reality | the result of filtering objective reality through your past experiences, prior knowledge, or psychological state |
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