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Chapter 2 Business!

TermDefinition
Cosumer A person who buys goods or servicesfor their own use and not for resale.
Sale of goods and supply of services act 1980 The law sets out 1.)Rights of consumers 2.)Responsibilities of retailers 3.)Remidies/redress.
Be of merchantable quality Goods must be of reasonably quality considering the price paid.
Be fit for purpose Must do they job that they are advertised to do.
Be as described Should be what it is said to be.
Match the sample Must corrospond to sample.
Services should be provided with 1.)Care and dilligence 2.)Necessary skill 3.)Of merchantable quality.
Redress Replace,Repair,Refund,Credit Note.
Created by: EMPhelan
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