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| Term | Definition |
|---|---|
| Human Communication | the process of creating meaning through symbolic interaction |
| Transactional | More accurate than linear communication |
| Transactional | Dyad, or dyadic meaning two people conversing back and forth |
| Linear | one person speaking to another, no feedback. |
| Competence | Knowledge, skills, abilities |
| A competent communicator... | both understands and deomonstrates proficiency. |
| Sympathy | is compassion |
| Empathy | you feel what they are feeling |
| communication.... | is continuous, transactional, utilizes symbols, body inflection, and is a PROCESS |
| what is a competent communicator | someone who can clearly express and idea or thought and receive the same. |
| Noise | anything that interfers with effective communication |
| message | any stimulus that other people create meaning from ie. hair color, clothes |
| feedback | a nod, smile, "hello." |
| social | need to be with other people, have interpersonal relationships |
| 5 types of communication | interpersonal, intrapersonal, small group, public and mass |
| Interpersonal | dyad, two way conversation |
| intrapersonal | voice in your head |
| small group | everyone has equal opportunity to communicate |
| public | one to many, like a convention, lecture |
| mass | worldwide, will go on for days, every channel |
| high context | lots of words, fluffier, more concerned with the group, cultivistic cultures |
| low context | few words, gets to the poin, individualistic cultures |
| culture | shapes communication |
| Culture | language, values, beliefs, traditions and customes |
| salience | how much weight you put on cultures ie. how they dress, eat, pray... |
| individualistic | about the me |
| cultivistic | about the group |
| ethnocentrism | your race/culture is better than everyone elses |
| coculture | a culture within a group, like gamers, fly-fishers |
| self-concept | shapes perceptions of self and others and influences communication with others |
| perception | how we acquire information through our senses. seeing and hearing are very important to perceptions. |
| percepton checks (3 parts) | description of senses, interpretation, confirmation |
| What does this mean? Meanings are in people | it means it is as much about how we perceive. |
| successful communication occurs when | we negotiate the meaning of a statement. |
| language has the power to | shape and reflect attitudes |
| men communicate to.... | accomplish a task |
| women communicate to... | nourish relationships |
| euphenisms | another name for something that means the same thing but in a nicer way. |
| responsibility of language means to use | "I" instead of "it", "I" instead of "you", questions are less responsible than statements, and but cancels verythign before it. |
| Functions of communication (4) | physical, identity, social and practical |
| physical need of communication | food, air, water |
| identity | who, what you are, what people think about you, hair, tattoos, hat, jacket, language, how you present yourself |
| social need in communication | sense of belonging, escapism, relaxation, connected |
| practical needs of communication | put money in the bank, buy food for family |
| communication is the porcess of creating meaning through symbolic interaction and represents | the past, present and future. |
| Interculture Communication Competence | requires understanding of human differences within a society, genuine wanting to learn |
| self-fulfilling prophecies | influences behavior, if you believe you are going to be successful, you will likely be successful |
| sympathy | validates feelings |
| empathy | feel feelings |
| perceived self | the person you prerceive yourself to be, honest self-examination |
| presenting self | the way we want to appear to others, face time |
| narratives | social stories we create to make sense of the world (personal story) |
| Rules of language | phonological, syntactic, semantic, pragmatic |
| phonological | how words sound |
| syntactic | how words are arranged/structured |
| semantic | meanign of words ie. book is for reading, car is for driving |
| pragmatic | how we use speech |
| troublesome language | um, uh, like, you know,... |
| troublesome language | period vs. menstrual cycle |
| relative words | gain meaning by comparison |
| slang words | used by people with similar co-culture |
| jargon | specialized vocabulary - shorthand - for people within a common backgound/experience ie. medical coding |
| troublesome language | abstract language which refers to events or objects vaguely. "that is an interesting answer" when what you are thinking is something completely different. |
| Identity Management |
Created by:
jennifer mcarthur
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