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Notebook Upgrade and Repair Fact Sheet 2.1.6

To identify the source of problems on a notebook, plug in which type of external component? Known good
If the keyboard doesn't work, plug a keyboard into which slot? USB or PS/2
If the video display doesn't work, what should you connect? External monitor
If the external device works but the internal device doesn't, then replace the internal device if the component is What? Removable
Some notebook components are built into the motherboard and cannot be replaced without replacing which component? The entire motherboard
In cases, where the defective device is on the motherboard, you should add a similar component using what kind of external bus types? PC Card/PCMCIA, ExpressCard, or USB
True or false, An alternative to replacing failed components (because of cost) is to add external components. For example, you can use your notebook as a desktop computer by connecting an external monitor? True
Notebooks vary considerably in design and composition. You should consult which item to find the location of screws and to identify installation sequences for accessing system components? Documentation
True or false, notebook parts are not as standardized as other PC components. In many cases, you will need to order from the manufacturer to get the correct part? True
Which components have a high degree of standardization? Processor, memory, and internal hard drives
Before servicing a portable device you should unplug it and remove which components? Batteries
Plastic case components are sometimes screwed into place and sometimes snapped into place. For pieces of the case that snap into place, what should you use to carefully pry the piece off? Plastic tool
Internal hard drives are usually what size? 2.5"
What should you verify about the interface type supported by the notebook before purchasing a replacement drive? PATA or SATA speed, capacity, and RPM speed
True or false, most hard drives are replaced by removing a cover on the bottom or side of the computer? True
True or false, some disk drives are placed inside a caddy with a special connector. You will need this caddy when replacing the drive? True
Most notebooks use a small panel on the bottom to access which type of slots? Additional memory
True or false, some notebooks include a base amount of memory built onto the motherboard or a memory module soldered into the first memory slot. You will not be able to remove or upgrade this memory? True
True or false, some notebooks have one memory slot located underneath the keyboard, and a second slot accessible through a door on the bottom of the case, or both slots accessible from the bottom? True
True or false, the amount of base memory installed will affect the total amount of system memory you can have? True
When experiencing problems with the keyboard, what action might correct stuck keys or keys that will not display a character when typed? Cleaning the keyboard
When experiencing problems with the keyboard, if numbers type instead of letters such as; 1 for J, 2 for K, etc., what should you make sure is turned off? Num Lock
If the keyboard doesn't work, what action can you take to continue using the system until the keyboard is replaced? Connect an external keyboard
When replacing the keyboard You can replace which part by simply pulling off the old one and replacing it? Pointer stick pad
What is at the bottom of the notebook case or underneath a plastic bevel on the top hold the keyboard in place? Screws
A laptop keyboard is generally connected to the system board using which type of cable? Flat, ribbon-like
You will typically need to remove the keyboard to replace other internal components. What are these components? Processor, wireless card, or video card
The touchpad takes the place of which device? Mouse
The most common problem for the touchpad is that the mouse cursor is not controlled properly based on where you press. In this case, what should you do? Recalibrate the touchpad
Some notebooks recalibrate the touchpad at every system boot. When rebooting the computer, what should you make sure not to press during startup? The touchpad
True or false, most notebooks include a utility for calibrating the touchpad. Run the utility and follow the instructions to recalibrate? True
A tablet PC with a which device might also need to be recalibrated periodically? Touch screen
If you need to replace the touchpad, it is typically connected to the palm rest which is part of the inside case. You will need to remove which parts to replace the touchpad? Keyboard and the palm rest
Which components might be integrated onto the motherboard, or added through add-on cards? Wireless network cards
What type of slots are used to add devices such as a wireless card? Mini-PCI or mini-PCIe
True or false, Some card slots might be accessible through a panel on the bottom, or underneath the memory or the hard drive? True
Typically you will need to remove the keyboard and the palm rest or the rest of the case to get at which type of slots? Expansion
Wireless cards require an antenna. Connectors on the card connect to the antenna, which is usually what type of component routed into the lid and around the display? A wire
When replacing wireless cards, which components should you be sure to reconnect both to the connectors when reassembling? Antenna and keyboard
The processor is typically located underneath which component? The keyboard
Remove the keyboard to expose which major component? The processor
True or false, some notebooks have processors soldered onto the motherboard. On these systems, you will not be able to upgrade or replace the processor? True
Because of the limited space in a notebook case, the processor uses what to pull heat towards the side of the case where a small fan can vent the heat from the case? A heat pipe
Multiple components make up which component? The LCD display
Which component is the case in which the LCD is set? The bezel
What term describes the process that illuminates the LCD by evenly dispersing light over the entire screen? The backlight
Which type of backlights are usually used in LCD monitors? cold cathode fluorescent lamps (CCFL) or LEDs?
What does the acronym CCFL mean? Cold cathode fluorescent lamp
What does the acronym LED mean? Light emitting diode
What is a power supply for the LCD screen that converts the DC power used by the computer to AC power needed for the backlight? The inverter
What is not used with LED backlights because LED runs using DC power? An inverter
True or false, the LCD screen comes as a unit? True
The antenna for wireless network cards is typically housed where? In the display bezel
When replacing video components,You will need to remove which components to remove the video card or the display components? The keyboard and the palm rests
True or false, some video cards are integrated on the motherboard and cannot be replaced? True
If the video card can be replaced, what will you need to disconnect first? The display wires
What type of cables run from your laptop to the LCD through the hinges that attach the LCD to the laptop? Power
What type of cables if they become bent or frayed, they can cause your LCD to lose power or display? Power
Which component would you, remove the screws holding the lid that are typically located beneath the keyboard or a plastic cover above the keyboard. Unplug the video cables and the wireless antenna or other device cables? The display assembly
To access which components would you remove the screws in the bezel. These screws are typically underneath rubber pads that keep the lid from hitting the palm rests? The inverter, backlight, or other display components
When replacing which components would you want to be sure to reconnect the wireless network antenna when reassembling? Video card or LCD components
Created by: john316