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MISY160
Business Concepts & Tools ch 9-11
| Term | Definition |
|---|---|
| E-Commerce | or electric commerce refers to systems that support electronically executed business transactions |
| E-Commerce Implemantations | refers to the manner in which e-commerce addresses the needs of buyers and sellers |
| E-Tail | refers to several form of electronic retail business that make up B2C(business to consumer) e-commerce |
| Online Auctions | clearinghouse, and marketplaces provide a platform for business and individuals to sell their products and belongings |
| B2B Global Supply Management (GSM) | provides methods for business to find best deals of supplies to manufacture their products |
| M-Commerce | e-commerce that takes place over mobile devices |
| E-Commerce Technologies | includes software and systems that support safe and secure transactions over networks and the Internet |
| Electronic Data Interchange (EDI) | uses private communications networks called value-added networks (VANS), as well as secure internet technologies to standardized transaction data between business partners and suppliers |
| E-Commerce Host | a company that takes on some or all of the responsibility of setting up and maintaining an e-commerce wed site and system for a business |
| E-Cash | web service that provides a private and secure method of transferring funds from a bank account or credit card to online vendors or individuals -ex: Google Checkout, PayPal |
| Business Systems | computer-based information systems that provide organizations with valuable information in a timely and effective manner |
| Information Management | software and computer based systems dedicated to collecting, storing, and manipulating data in manner that produces useful information to base decisions on |
| Transaction Processing System (TPS) | information system used to support and record transactions such as pay form produces or an employee |
| Management Information System (MIS) | provides routine business information to decision makers in a useful and convenient format |
| MIS Report | presents useful in formation for management |
| Geographic Information System (GIS) | captures, manages, analyzes, and displays, geographically referenced information, often using a map |
| Enterprise Systems | large scale applications roled out to the company |
| Knowledge Management (KM) | -knowledge is much more available to the world when it is shared -capturing, storing, and distributing knowledge |
| Customer Relation Management (CRM) | use of information systems to store detailed information on perspective, current, and past customers to improve customer service |
| Enterprise Resource Planning (ERP) | system integrates all data processing in a corporation (enterprise) into one unified system to streamline the information throughout an enterprise and provide greater efficientcies and savings |
| Systems Development | activity of creating new or modifying existing information systems |
| Systems Development Tools | various types of software that assist systems analysts in developing effective and efficient information systems quickly and properly |
| Systems Investigation | 1st stage, looks for cause and scope of a problem |
| System Analysis | 2nd stage, attempts to understand how the existing system helps solve the problem identified in systems investigations |
| System Design | 3rd stage, where a system plan is created to meet the requirements defined in the requirements analysis |
| Systems Implementation | 4th stage, carrying out a system to make the new information system a reality |
| System Maintenance | 5th stage, involves checking, changing, and enhancing the system to make it more useful |
| System Review | analyzing systems to make sure that they are operating as intened |
| Artificial Intelligence (AI) | refers to the art and science of creating computer systems that simulate human thought and behavior |
| Convectional AI | uses programming that emphasizes statistical analysis to calculate the probability of various outcomes in order to find the best solution |
| Expert System (ES) | conventional AI programmed to function like a human in particular field or area |
| Computer Intelligence | is an offshoot of AI that employ methodologies such as neural networks, fuzzy systems, and evolutionary computation to set up a system whereby the software develop intelligence through an iterative learning process |
| Neural Network | or neural net, uses software to simulate the functioning of the neurons in human brains |
| Turing Test | was devised by Alan Turing as a method of determining if a machine exhibits human intelligence |
| AI Applications | melthodologies are applied to solve problems and provide service |
| Robotics | developing mechanical or computer devices to perform tasks that require a high degree of precision or are tedious or hazardous for humans -they do dull, dirty, and dangerous jobs |