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POB Obj. 2.0 Review
This is a review of the concepts learned in Obj. 2.0
| Question | Answer |
|---|---|
| Keith renovated his restaurant to reflect the retro style of 1950. This is an example of which type of business operation? | Facilities Mgmt. |
| A production manager determined that the buffer made the fnish or cars appear to be dull. Which continuous process improvement did he perform? | Monitor performance continuously |
| Which is an example of production planning for resources? | Remodeling a building in order to manufacture a new product |
| When customers sign up for online-subscriptions, they are informed on whether their info will be shared with other internal depts. This is an example of what type concern: | Privacy |
| Travis tried several times to remove unfamiliar files from his computer. He used anti-virus software to remove the files. This is an example of what type of concern for using technology? | Computer Crime |
| Louis trained several employees on how to proces financial statements using the new software. These employees use to process reports manually for almost 7 years. This is an example of what type of concern? | Employment trends |
| Revlon, Inc. use tow mowers that will automatically pick up pallets from from the assembly lines & move them to the warehouse. This is which type technology? | Robotics |
| Roman processed reports on his computer that will allow his mgr. to make decisions about the amount of brake pads & oil to order from warehouse. This is an example of what type technology app.? | Management Info System |
| Sheetz Convenience Stores have a touchscreen ordering system that helps customers with ordering food. This is an example of what type technology app.? | Expert Systems |
| Using the internet & online communication, Reagan presented a new product to potential customers in Peru, Mexico, & NY. This is an example of what type technology app.? | E-Commerce |
| James decided to host a website that will allow his club members to purchase goods from one another. This is an example of what type technology app.? | E-Commerce |
| Lisa installs automated systems that will assist customers with opening accounts. This is an example of what type of technology app.? | Artificial Intelligence |
| ABC Corporation is attempting to buy out its only competitor but a lawsuit has been filed declaring that the transaction may lead to a monopoly. Which consumer right might the corporation be violating? | To Choose |
| After complaining at the customer service desk, Parker received a favorable response. Which consumer right did he evoke? | To Service |
| A sales associate discourages customers from reporting complaints regularly. Which right of the consumer bill of rights is being violated? | To Be Heard |
| 3M prohibits another company fron producing the natural fitting mouse exactly the same way they do. This company is protected by which government service? | Intellectual Property Protection |
| Facebook's 'FB' is trademarked - letters & design has received which government service? | Intellectual Property Protection |
| Melissa signed a document agreeing to pay $2000 to have a stereo system installed. The manager of the company disputed the agreed amount. Melissa may need which type of protection? | Contract Enforcement |
| This type partner plays no role & is not known to the public | Dormant |
| This partner does not have an active role but they are known to the public | Silent |
| This function is used to determine whether a business is accomplishing its goals that were set in the planning stage | Controlling |
| Obtaining the employees, Training the employees, & Compensating the employees | Staffing |
| Marketing Manager, Information Technology Manager, & Customer Service Manager are responsible for "certain parts" of the business | Mid-Managers |
| A directive & controlling manager that makes the major decisions; stays in close contact with employees while they work | Tactical |
| Used when a leader needs to give direct, clear, and precise orders and makes decisions | Autocratic Leadership |
| One who gives little or no direction to employees | Open/Laissez-faire Leader |
| Tests electrical and other consumer products; Consumer Safety | Underwriters Laboratories |
| Accepting consumer complaints about business dealings, keeping records available to public, & informing the public about unfair trade practices and issues | Better Business Bureau |
| Protecting business & consumer from unfair competition (advertising, fraud, bait and switch, etc.); Enforcing antitrust laws (monopoly) | Federal Trade Commission - FTC |
| Federal agency that promotes safety from unreasonable risk of injury from products, testing products, & initiates recalls of unsafe products from the marketplace | Consumer Product Safety Commission - CPSC |
Created by:
dbruinton
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