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SIT Mid-Term
Chapter 2
| Term | Definition |
|---|---|
| Co-opetition | A strategy whereby companies cooperate and compete at the same time with companies in its value net. KIndle App for IPad |
| Customer Relationship Management | a tool to optimize the processing of customer information |
| Enterprise resource Planning | A tool that automates functions of the operations activities of the value chain |
| Information Resources | the available data, technology, people, and processes within an org. to be used by a manager to perform business |
| IT Asset | anything tangible or intangible, that can be used by a firm in its processes for creating, producing, and or offering |
| IT Capability | something that is learned or developed over time for the firm to create, produce, or offer |
| Network Effects | The value of a network node to a person or organization in the network increases when others join the network |
| Resource-based View | A view that attaining and sustaining a competitive advantage comes from creating value using information and other resources of the firm |
| Strategic Alliance | An inter-organizational relationship that affords one or more companies in the relationship a strategic alliance. ex facebook and zynga |
| Supply Chain Management | System that manages the integrated supply chain; processes are linked across companies with a companion process at a customer or supplier |
| Web 2.0 | Internet that allows for applications, social networking,etc |
Created by:
msammon23
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