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SIT Mid-Term

Chapter 2

TermDefinition
Co-opetition A strategy whereby companies cooperate and compete at the same time with companies in its value net. KIndle App for IPad
Customer Relationship Management a tool to optimize the processing of customer information
Enterprise resource Planning A tool that automates functions of the operations activities of the value chain
Information Resources the available data, technology, people, and processes within an org. to be used by a manager to perform business
IT Asset anything tangible or intangible, that can be used by a firm in its processes for creating, producing, and or offering
IT Capability something that is learned or developed over time for the firm to create, produce, or offer
Network Effects The value of a network node to a person or organization in the network increases when others join the network
Resource-based View A view that attaining and sustaining a competitive advantage comes from creating value using information and other resources of the firm
Strategic Alliance An inter-organizational relationship that affords one or more companies in the relationship a strategic alliance. ex facebook and zynga
Supply Chain Management System that manages the integrated supply chain; processes are linked across companies with a companion process at a customer or supplier
Web 2.0 Internet that allows for applications, social networking,etc
Created by: msammon23
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