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chapter7-UVI BUS 112
Intro to Business by Koopar- Chapter 7
| Term | Definition |
|---|---|
| organization | a group of two or more people working together to achieve a common set of goals |
| organizational chart | a diagram that represents the positions and relationships within an organization |
| chain of command | the line of authority that extends from the highest to the lowest levels of an organization |
| job specialization | the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people |
| job rotation | the systematic shifting of employees from on job to another |
| departmentalization | the process of grouping jobs into manageable units |
| departmentalization by function | grouping jobs that relate to the same organizational activity |
| departmentalization by product | grouping activities related to a particular product or service |
| departmentalization by location | grouping activities according to the defined geographic area in which they are performed |
| departmentalization by customer | grouping activities according to the needs of various customer populations |
| delegation | assigning part of a manager's work and power to other workers |
| responsibility | the duty to do a job or perform a task |
| authority | the power, within an organization, to accomplish an assigned job or task |
| accountability | the obligation of a worker to accomplish an assigned job or task |
| decentralized organization | an organization in which management consciously attempts to spread authority widely in the lower levels of the organization |
| centralized organization | an organization that systematically works to concentrate authority at the upper levels of the organization |
| span of management (or span of control) | the number of workers who report directly to one manager |
| organizational height | the number of layers, or levels, of management in a firm |
| line structure | an organizational structure in which the chain of command hoes directly from person to person throughout the organization |
| line manager | a position in which a person makes decisions and gives orders to subordinates to achieve the organization's goals |
| line-and-staff structure | an organizational structure that utilizes the chain of command from a line structure in combination with the assistance of staff managers |
| staff manager | a position created to provide support, advice, and expertise within an organization |
| matrix structure | an organizational structure that combines vertical and horizontal lines of authority, usually by superimposing product departmentalization on a functionally departmentalized organization |
| cross-functional team | a team of individuals with varying specialties, expertise, and skills that are brought together to achieve a common task |
| network structure | an organizational structure in which administration is the primary function, and most other functions are contracted out to other firms |
| corporate culture | the inner rites, rituals, heroes, and values of a firm |
| ad hoc committee | a committee created for a specific short-term purpose |
| standing committee | a relatively permanent committee charged with performing some recurring task |
| task force | a committee established to investigate a major problem or pending decision |
| informal organization | the pattern of behavior and interaction that stems from personal rather than official relationships |
| informal group | a group created by the members themselves to accomplish goals that may or may not be relevant to an organization |
| grapevine | the informal communications network within an organization |
Created by:
mahepath
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