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Merchandising Q2
| Question | Answer |
|---|---|
| A case or receptacle into which human remains are placed for protection, practical utility, and a suitable memory picture. | Casket |
| A rigid container designed for the encasement of human remains which is usually constructed of wood, metal, fiberglass, plastic or like material and ornamented and lined with fabric. | FTC's definition of a casket |
| Goods that are bought and sold. | Merchandise |
| The purchase, pricing, display, and sale of merchandise. | Merchandising |
| What are the four elements of merchandising? | Purchase, pricing, display, and sale. |
| A case or receptacle for dead human remains which is anthropoidal in shape. | Coffin |
| Wedged shaped, six sided, like a human being, widest at the shoulder and narrowest at the feet. (shape) | Antropoidal |
| Common materials used in construction of caskets. | Wood and metal |
| Material that is natural and renewable. It is unique because of grain patterns. | Wood |
| Wood that is taken from the middle/center of the tree. | Heartwood |
| Wood that still contains sap and taken from the peripheral of the tree. | Sapwood |
| The three classifications of woods. | Hardwood, softwood, and wood products |
| Any heavy close-grained and resistant wood. Comes from any broad leaved deciduous (annual yearly leave loss) tree? | Hardwood |
| Birch, cherrywood, mahogany, maple, oak, walnut, elm, willow, pecan, poplar, ashwood, and selective hardwood/salix are all examples of what kind of wood? | Hardwood |
| Wood that is white/pale-tan and has smooth bark. It is a hardwood. | Birch |
| Heavy and naturally red. Imported from South America or Africa. Rare and expensive and usually the top of the line. It is a hardwood. | Mahogany |
| Close grained, naturally tan, and stains well. It is a hardwood. | Maple |
| Light in color. One of the hardest and most plentiful. It makes up for 1/3 of all casket sales in the US. | Oak |
| Rarer, slightly expensive. Darkwood. 2% of all caskets sold. | Walnut |
| A combination of hardwoods and the major component is willow. Upper 1/2 of the price list. | Selective hardwood/salix |
| Lighter in texture, not resistant, and easily worked. This kind of wood comes from coniferous trees? | Softwood |
| Pine, fir, spruce, cypress, cedar, and redwood are all examples of what type of wood? | Softwood |
| Abundant, common, nonexpensive, natural resinous waterproof. Used in cloth covered caskets and alternatives. Lower half of the price list. | Pine |
| Wood components such as chips or sawdust? | Wood products |
| Plywood, composition wood, corrugated fiberboard, laminates, and artificial laminates are examples of? | Wood products |
| Thin sheets of wood glued together so their wood grains are at right angles to one another. | Plywood |
| Called particle board, flake or fiberboard, and pressed board. Composed of sawdust and particles of wood that are bonded together. | Composition wood |
| Thick cardboard. Used for direct burials or cremation. | Corrugated fiberboard |
| Thin covering or layer over a thicker material. | Laminates |
| Layer of plastic that is sprayed on. | Artificial laminates |
| A very thin layer of real wood that is glued to a thicker piece of composition board. Makes less expensive look more expensive. | Veneer |
| Wood will eventually macerate and gradually decompose. T or F | True |
| The most popular type of casket sold in the US is made out of metal? T or F | True |
| Two types of metals? | Ferrous and Nonferrous |
| Any metal that contains iron. | Ferrous |
| Two types of ferrous metals? | Steel and stainless steel |
| Iron and nickel with some carbon and graded by the amount of nickel that is added to the iron. | Steel |
| Steel and its thickness is based off of what? | The United States Standard Gauge |
| The number of sheets required to total one inch. | The United States Standard Gauge |
| The lower the number the thicker the steel? T or F | True |
| What gauge is the thickest used for caskets? | 16 gauge |
| Iron with chromium and sometimes some nickel. Has to contain 11% chromium. | Stainless steel |
| Stainless steel is measured with? | The gauge |
| The two series of stainless steel? | 400 series and 300 series |
| In the 400 series, the 409 stainless steel/martensitic contains no nickel, but what percent of chromium? | 12% |
| In the 300 series, the 304 stainless steel/austenitic contains what percent of chromium and what percent of nickel? | 18% chromium, 8% nickel |
| What kind of steel is coated in zinc? | Galvanized steel |
| Any metal without iron. Sometimes are called semi-precious metals? | Nonferrous |
| The nonferrous metals used the standard gauge? T or F | False |
| Measured by ounces per square foot. What system is this? | Brown and Sharpe System |
| The nonferrous metals are measured with what system? | Brown and Sharpe System |
| The higher the ounces, the thicker/more expensive? T or F | True |
| What are the common ounces? | 32oz and 48oz |
| Copper, bronze, chromium-nickel, zinc, and aluminum are all examples of what kind of metal? | Nonferrous |
| Malleable and ductile with golden color and very expensive. | Copper |
| Copper that is rolled into sheets and the parts are stamped out and then welded together? | Wrought copper |
| Wrought copper that is placed into a copper bath? | Copper deposit |
| Alloy of 90% copper with a combination of tin and zinc for the remainder. Top of the line out of all. | Bronze |
| Same process as wrought copper, but with bronze? | Wrought bronze |
| The most expensive. Bronze poured into a mold and it is let to cool. The maximum weight is about 1,000lbs. | Cast bronze |
| Poor-mans bronze, blue to white in color, and cannot be bent or cremated. | Zinc |
| Silver-white, common and light, doesn't tarnish. | Aluminum |
| What are the 6 wood finishes? | Natural, Stained/Unstained, Painted, and Cloth-Covered, Unfinished, Laminated |
| Natural finishes, there are four. | Polished, semi-gloss, satin, and matte. |
| Coats of polyurethane that give a hard shiny type of surface. Also known as burnished finished? | Polished |
| A natural wax, no polyurethane, gives some protection. | Semi-gloss |
| Oil and polish that looks brushed on. | Satin |
| Minimal amount of oil used to bring out the grain of the wood. | Matte |
| The natural color of wood is seen and still treated with oil and it soaks in. | Stained/Unstained |
| Coating just stays on the surface. | Painted |
| Cloth glued onto the surface. | Cloth-covered |
| Two kinds of cloth covered techniques? | Smooth and embossed |
| Retains a natural cloth surface. | Smooth |
| Raised pattern or design impressed into the cloth. | Embossed |
| Materials used for cloth covering? | Broadcloth, doeskin/moleskin, plush/highpile, felt. |
| Twilled (diagonal), napped (fuzzy, cotton weave. | Broadcloth |
| Heavy cotton fabric, thick nap 1/8th inch, gives a swede feel. | Doeskin/moleskin |
| Nap exceeds 1/8th inch, almost furry. | Plush/highpile |
| Nonwoven, small bits of cloth mixed with horse hair and made into sheets by pressure, heat, and chemicals. | Felt |
| What are the 4 metal finishes? | Brushed/Scratched, Plated, Polished, and Sprayed |
| Produces fine parallel lines on the surface and then coated with a sealing material and then buffed until a shine is produced. Can be done on bare metal or on a painted casket. | Brushed/Scratched |
| Plated with another bare metal to make the casket look more expensive than it really is. | Plated |
| Mild abrasives to polish and then make it shine. | Polished |
| Casket is painted in the same way cars are done. | Sprayed |
| Different types of spraying. | Crinkled, hammertoned, gloss, matte, flat, brushed or scratched. |
| Metal is coated with a paint that shrinks when it dries and produces wrinkles in the surface. | Crinkled |
| Small regular hollow dents are put into the finish and sort of look like ball ping hammer marks. Sometimes used to hide defects. | Hammertoned |
| Painted with a high shine. | Gloss |
| No gloss at all. | Flat |
| Different types of fiberglass/polymer techniques. There are three? | Wood finish, polished/gloss, and sprayed. |
| The three component basic parts of a casket? | The shell, the body, and the hardware. |
| The casket itself that is composed of the cap and body. | The shell |
| The lid or the topmost part of the casket. | Cap |
| Molding having a double curve formed by the union of a concave and convex line and forms the rim all the way around. | Rim/Ogee |
| Attached panels on top of the ogee, divided into head and foot panels. The very most top part. | Crown |
| Wedge shaped portion at the end of the crown. | Pie/fishtail |
| Vertical end of the head and foot panels in the center division. At the opposite end of the pie. | Header/bridge |
| Turned under edge of the rim or ogee. | Rim flange/Ogee flange |
| Groove on the bottom of an ogee flange. Only on protected caskets. | Gasket channel |
| The cap consists of what 6 parts? | Rim/Ogee, Crown, Pie/Fishtail, Header/Bridge, Rim Flange/Ogee Flange, and the Gasket channel. |
| The shell consists of? | The cap and the body of the casket. |
| The box part of the casket? | The body |
| Similar in shape to the rim or the ogee on top. Forms a top rim of the bottom part. | Top body molding/body ledge |
| A mirror image of the rim flange on the cap. The horizontal flat part. | Top body molding/body ledge flange |
| The vertical sides of the casket to which the handle hardware is attached. | Body panels |
| Along the lower edge of the body panels and generally takes the same shape as the rim and top molding. | Base molding |
| At the very bottom edge. | Base molding flange |
| Sheet of metal or wood and is attached to the base molding flange. | Bottom |
| The body is made up of what 6 parts? | Top body molding/Body ledge, Top body molding/Body ledge flange, Body panels, Base molding, Base molding flange, and the Bottom. |
| The handles and corners of the casket are considered hardware or peripherals? T or F | True |
| The handles consist of what 4 parts? | Lug/Ear, Arm/Bracket, Bar, and Tip |
| Parallel to the panels and hold the hardware for the bar and arm. | Lug/Ear |
| The part that attaches to the arm or the lug. | Arm/Bracket |
| Parallel to the body panel and grasped by the casket bearers. | Bar |
| The end of the bar ornaments. | Tip |
| The three types of handles? | Swing bar, stationary bar, bail handle. |
| Type of handle that is movable with a hinged mechanism. | Swing bar |
| Type of handle that is immovable and fixed by the lugs to the body panels. | Stationary bar |
| Type of handle where the lug is recessed into the body panel. | Bail handle |
| Attached to the corners of the casket for decoration or for extra strength? These are optional. | Corners |
| The production methods for metal. There are two? | Cast hardware and stamped hardware. |
| Production method for plastic extrusion? | Molding |
| The 5 styles of cap opening? | Perfection half couch, perfection full couch, single hinged panel/cap, slip panel, or drop side. |
| Which type of cap opening is known as the priest casket? | Slip panel |
| The standard type of cap opening today? | Perfection half couch. |
| In a perfection half couch the head is what percent, and the foot end is what percent? | Head is 60%, foot end is 40% |
| Opening where the cap is all one piece and not cut in half, may or may not be hinged? | Perfection full couch. |
| Opening where cap is in 2 pieces and not molded with rim. The head panel of the crown has its own hinge. | Single hinged panel/cap |
| Casket with a flat crown, no curve and head panel is often unhinged and slips into a groove cut into the edge. | Slip panel/Slip top/Priest |
| Ogee is divided into two pieces itself and it drops down for decoration. | Dropside |
| The four shell designs? | Elliptic, octagon, round, and square/mitered. |
| The three styles of sides for the body panels are the vertical side square/state casket, flaring square, and the urnside? T or F | True |
| Casket interior styles, there are 6. | Shirred, crushed, tufted, creased, tailored, and semi-tailored. |
| Interior style that is made on a multiple needled head sewing machine, sews material in parallel lines with material drawn or gathered. | Shirred |
| Interior style made by placing a cloth over metal forms such as wire mesh and steam is applied to set the pattern. | Crushed |
| Interior style created by placing a padding material between a lining and an upholstery material with a pattern of individual squares with stitches forming small raised puffs. | Tufted |
| Interior style that is pleated usually just used for head panels. | Creased |
| Interior style that is tightly stretched or drawn with a smooth appearance. | Tailored |
| Interior style similar to the tailored effect, just made with another style of interior for effect. | Semi-Tailored |
| Lining materials that are used? | Crepe, linen, linen weave, satin, twill, velvet, transparent velvet. |
| Backing materials that are used? | Fiberboard, cardboard, massillon, domet, plastic. |
| Massillon is pressed paper in sheet form? T or F | True |
| Padding materials that are used? | Cotton wool, kapok, polyethylen foam, shredded paper, wood shavings, excelsior, spun polyester. |
| How many yards average of material are used for the average adult casket? | 12 yards |
| Gasketed and nongasketed are closure methods? T or F | True |
| Flat rubber strip that is attached to the top molding strip and in a channel. | Gasketed |
| Wood caskets are usually gasketed? T or F | False |
| For wood caskets, that are nongasketed, what methods of closure are used? | Latch closure, thread fastener, and hermetic seal. |
| Casket sizes are measured from the inside of the casket. T or F | True |
| The letter X represents what? | 2 extra inches (width) |
| Increase in length of a casket is how many inches? | 3 inches |
| Any container that is designed for placement in the grave, around the casket. | Outer burial container |
| Outer enclosure which offers protection from the earth load, as well as possessing sealing qualities. | Vault |
| The purposes of a vault? There are 2. | Support the earth load and limit the intrusion of outside elements. |
| Vault construction materials are made from concrete, metal, plastics/polymers, and fiberglass? T or F | True |
| Stainless steel vaults come in three gauges, what are they? | 12, 10, or 7 |
| Copper vaults are measured by gauge, what two gauges? | 10 or 12 |
| The bronze vault is the most expensive and is available in what gauges? | 10 or 12 |
| The four common methods of closure for vaults are? | the air seal, top seal, double seal, end seal |
| Used on concrete or metal vaults. It is a dome shaped structure that entraps air as it is lowered over the base. | Air seal |
| An air seal that is used with a chemical seal as well. | Double seal |
| Constructed of concrete or fiberglass, the casket is lowered into the body of the vault, a sealing mechanism is placed in the groove and the lid is placed on the body of the vault, forming the seal. | Top seal |
| Sealed before being placed into the ground. The casket is placed in an open end, end lid is screwed on, and the edges have a sealing mechanism. | End seal |
| What type of method for closing vaults is the most common? | Top seal |
| Outer enclosure that offers protection from the earth load but lacks sealing properties. | Grave liner |
| Grave box, sectionals, wood box/rough box, plastic/fiberglass, and urnvaults are all examples of what? | Grave liners |
| Outer enclosure consisting of a body and a flat one or two piece lid. Water can come and go. | Grave box |
| Grave liner consisting of slabs of concrete around the casket. Most cemeteries do not accept this type. | Sectional |
| Grave liner that is made of wood and will eventually disintegrate. | Wood box/rough box |
| Smaller grave liner that fits a standard urn in it. | Urnvault |
| Casket that is sold with the intention/purpose for cremating. | Cremation casket |
| Wood caskets are preferred for cremation with no metal parts. T or F | True |
| Casket sold for the purpose of interring or entombing. | Burial casket |
| Casket used as a temporary container. | Rental casket |
| Unfinished wood box or other nonmetal receptacle or enclosure without ornamentation or fixed interior lining designed for encasement of human remains made of fiber board or pressed wood, composition materials, with or without an outside covering. | Alternative container |
| Types of alternative containers? | Corrugated container, wood box, fiberboard/particle board/plywood, rental casket insert. |
| Volume of urns in cubic inches? | 200 inches 3 |
| Permanent containers are made of wood, metal, ceramic, plastic, crystal, stone, and marble? T or F | True |
| There are sharing urns. T or F. | True |
| Outer enclosure used to place casketed remains during transportation. | Transfer container |
| Wood tray/base. Cardboard covering for the casket/remains. Held by straps. Top can be collapsed or folded. | Air tray |
| Unlined, gasketed metal container, rectangular, made of 20 gauge steel. No interior and no handles. | Ziegler case |
| Any product consisting of a unit or series of units which are designed or intended to be used together as both a casket and vault. | Combination unit |
| Leak resistant, zippered bag, designed to hold a body and body fluids. | Pouch |
| Other merchandise, such as burial garments, flowers, acknowledgement cards, prayer cards, memorial folders,, crosses and crucifixes, and register books are known as? | Sundry items |
| Any area or ground set aside and dedicated for the final disposition of dead human bodies. | Cemetery |
| Only flush to the ground type grave markers, usually a section of a cemetery or can be a whole cemetery. | Memorial park |
| The four divisions of a cemetery, biggest to smallest. | Section, block, lots, and graves. |
| Set aside for cremated human remains, or the scattering of human remains. | Scattering garden |
| Structure usually of stone or metal erected either to commemorate the life, deeds, or career of a deceased person whose remains are interred underneath or near by. | Monument |
| A small headstone of one piece, used to identify an individual grave. | Marker |
| Physical object that is designed for the purpose of remembering the life of an individual or group. | Memorial |
| Monument erected to an individual or group where the body or bodies are not present. | Cenotaph |
| An inscription on a monument to help identify the departed as in the name of the deceased with dates of birth and death. | Epitaph |
| The two parts of a marker. | Base and die/tablet |
| The lower horizontal or supporting part of a monument that lies parallel to or resting on the ground. | Base |
| Vertical part that lies/rests on the base. | Die/tablet |
| A marker that is set into the ground and is level with the ground. | Flush marker |
| Marker that is slightly slanted, and a little above ground. | Bevel top |
| Marker that has a face greater than 45 degrees, less than 90 degrees. | Slant marker |
| Marker that has a flat horizontal slab with 2 vertical sides. | Bench marker |
| Marker where the die is taller... more vertical. | Vertical upright marker |
| Marker where the die is wider than tall. More horizontal. | Horizontal upright marker |
| Building containing crypts/vaults for entombment. Can be public or private. | Mausoleum |
| Structure, room, or space containing niches. | Columbarium |
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CharliLynn330
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