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IMS 3310 Chapter 3
IMS 3310 Chapter 3 Terms
| Question | Answer |
|---|---|
| Ethnocentrism | A self-centered mentality held by a group of people who perceive their own culture, ethics, and norms as natural, rational, and morally right. |
| Culture | The collective programming of the mind which distinguishes the members of one group or category of people from another. |
| Lingua Franca | A global business language. |
| Context | The background against which interaction takes place. |
| Low-Context Culture | A culture in which communication is usually taken at face value without much reliance on unspoken conditions or assumptions. |
| High-Context Culture | A culture in which communication relies heavily on the underlying unspoken conditions or assumptions, which are as important as the words used. |
| Cluster | A group of countries that have similar cultures. |
| Civilization | The highest cultural grouping of people and the broadest level of cultural identity people have. |
| Power Distance | The extent to which less powerful members within a culture expect and accept that power is distributed unequally. |
| Individualism | The idea that the identity of and individual is fundamentally his or her own. |
| Collectivism | The idea that an individual's identity is fundamentally tied to the identity of his or her collective group. |
| Masculinity | A relative strong form of societal-level sex-role differentiation whereby men tend to have occupations that reward assertiveness and women tend to work in caring professions. |
| Femininity | A relatively weak form of societal-level sex-role differentiation whereby more women occupy positions that reward assertiveness and more men work in caring professions. |
| Uncertainty Avoidance | The extent to which members of a culture accept of avoid ambiguous situations and uncertainty. |
| Long-term Orientation | A perspective that emphasizes perseverance and savings for future betterment. |
| Ethics | The principles, standards, and norms of conduct that govern individual and firm behavior. |
| Code of Conduct | A set of guidelines for making ethical decisions. |
| Ethical Relativism | A perspective that suggests all ethical standards are relative. |
| Ethical Imperialism | The absolute belief that "there is only one set of Ethics (with a capital E), and we have it." |
| Corruption | The abuse of public power for private benefits, usually in the form of bribery. |
| Norms | The prevailing practices of relevant players that affect the focal individuals and firms. |
| Reactive Strategy | A response to an ethical challenge that often involves denial and belated action to correct problems. |
| Defensive Strategy | A response to an ethical challenge that focuses on regulatory compliance. |
| Accommodative Strategy | A response to an ethical challenge that involves accepting responsibility. |
| Proactive Strategy | A strategy that anticipates ethical challenges and addresses them before they happen. |
| Cultural Intelligence | An individual's ability to understand and adjust to new cultures. |
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Desy91
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