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Business
Business(Making a complaint)
| Question | Answer |
|---|---|
| What is a consumer complaint? | Where a consumers is unhappy with the goods or services received and seeks compensation |
| What is a contract? | A legally-binding agreement between the seller and the consumer that states that in return for payment the goods/services must be a certain standard |
| What is a credit note? | A document sent by the seller to the consumer stating that the amount owing or paid has been reduced |