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Business
Business(The good consumer)
| Question | Answer |
|---|---|
| What is a consumer? | A person,organisation or business that buys goods and services |
| Give three characteristics of a good consumer | They are informed,they are aware of laws and organisations that protect consumers and they are able to make a complaint if goods or services are unsatisfactory |
| Give three ways in which a consumer can order goods or services? | Calling personally,telephone,text,fax,e-mail,letter-order form |
| What is a receipt? | Written proof of payment for the good or service |