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EBME
essential standard 2 - functions of business (management)
| Question | Answer |
|---|---|
| Management | The direct control of a business or enterprise. |
| Manager | An employee whose overall job is to make sure that the organization meets its goals and obligations. |
| Top-level (Upper) Management | People who are responsible for setting goals and planning for the future. They have titles like president, vice president, chief executive officer (CEO). Top-level managers usually consist of a small group of people or even one person. |
| Middle-level Management | One who carries out the decisions of top-level management. They include plant managers, regional managers, and department heads. They are responsible for planning and controlling an operation. |
| First-line (Supervisory) Management | They may also be called team leaders, coaches, supervisors, office managers, crew leaders, or unit coordinators. A manager who is responsible for directing the day-to-day activities of low-level employees. |
| Planning/Staffing | Setting company goals. Top-level managers must decide what must be done, who will do it, how will the work be grouped, and hiring staff. |
| Controlling | Keeping the company on track and making sure all goals are met. |
| Leading | Includes giving orders. Good leaders must create a vision for the company, set standards, communicate with employees, provide guidance, and resolve conflict among workers. |
| Organizing | Deciding how you will get the work done to accomplish the goals. |
| Maria is meeting with two of her employees who have had a disagreement to help them come to an agreeable solution. | Leading |
| James is creating a list of monthly job duties for the managers in his section. | Organizing |
| Samantha is conducting interviews with potential employees to find a replacement for a worker who retired. | Planning |
| Bryan is conducting a monthly analysis to see if his section has performed all the tasks and objectives they set for the month. | Controlling |
| Brenda and Alan are meeting with new employees to explain the company's aims and objectives to them. | Leading |
| Katherine is determining the objectives for her company for the year. | Planning |
| Brent is working with a new employee to assist the employee in ways to manage her time better. | Leading |
| Michelle is attending a monthly meeting with other company managers to hear updates about what each manager is doing. | Organizing |
| Caitlin is doing a walk-through to be sure that all the employees are on target to complete the company goals. | Controlling |