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17-2_presley_

QuestionAnswer
at least 51% of a group quorum
sound, sight, or the written word channels
a statement accepted as true by most people generalization
the receiver's response to a message feedback
specialized vocabulary used by a particular group jargon
things that compete with a message distractions
a change in the tone or pitch of a voice inflection
a written record of decisions made at the last meeting minutes
to list several items in order enumerate
a bias against a speaker's opinions emotional blocks
in order to write clearly and effectively, a writer must know three things before beginning to write; he or she must know the reader, the subject, and the ------- of the message purpose
a(n)---- is a brief written message usually covering only one subject that is sent between employees in the same company memo
Created by: vhaun
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