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BUAD309 Final
Chapter 14
Question | Answer |
---|---|
omnipotent view | the view that managers are directly responsible for an organization’s success or failure. |
symbolic view | the view that much of an organization’s success or failure is due to external forces outside managers’ control. |
External environment | those factors and forces outside the organization that affect its performance. |
How external env't affects managers | Environmental Uncertainty - the degree of change and complexity in an organization’s environment. Environmental Complexity - the number of components in an organization’s environment and the extent of the organization’s knowledge about those components. |
organizational culture | The shared values, principles, traditions, and ways of doing things that influence the way organizational members act. |
Strong Cultures | Organizational cultures in which key values are intensely held and widely shared. |