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BUAD309 Final

Chapter 14

QuestionAnswer
omnipotent view the view that managers are directly responsible for an organization’s success or failure.
symbolic view the view that much of an organization’s success or failure is due to external forces outside managers’ control.
External environment those factors and forces outside the organization that affect its performance.
How external env't affects managers Environmental Uncertainty - the degree of change and complexity in an organization’s environment. Environmental Complexity - the number of components in an organization’s environment and the extent of the organization’s knowledge about those components.
organizational culture The shared values, principles, traditions, and ways of doing things that influence the way organizational members act.
Strong Cultures Organizational cultures in which key values are intensely held and widely shared.
Created by: rbmooney
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