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BUAD309 Final

Chapter 9

QuestionAnswer
Group two or more interacting and interdependent individuals who come together to achieve specific goals.
Formal Groups Work groups defined by the organization’s structure that have designated work assignments and tasks
Informal Groups Groups that are independently formed to meet the social needs of their members
Forming Stage the first stage of group development in which people join the group and then define the group’s purpose, structure, and leadership
Storming stage the second stage of group development, characterized by intragroup conflict
norming stage the third stage of group development, characterized by close relationships and cohesiveness.
performing stage the fourth stage of group development when the group is fully functional and works on group task.
adjourning stage the final stage of group development for temporary groups during which group members are concerned with wrapping up activities rather than task performance.
Role behavior patterns expected of someone occupying a given position in a social unit.
norms standards or expectations that are accepted and shared by a group’s members
groupthink when a group exerts extensive pressure on an individual to align his or her opinion with that of others.
status a prestige grading, position, or rank within a group.
social loafing the tendency for individuals to expend less effort when working collectively than when working individually.
group cohesiveness the degree to which group members are attracted to one another and share the group’s goals.
Created by: rbmooney
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