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CH 4 Vocab

Vocabulary Terms and Definitions for Office Mgmt CH 4

QuestionAnswer
appendix A section of a report that provides detailed or supplementary data
bar graph A chart used to show comparisons
comprehension The ability to understand concepts or material that has been read
documentation Source information for quotations or material adapted from other sources.
draft A rough or preliminary version of a written message
font A style or design for a set of type characters
footer Information that appears below the body text at the bottom of document pages
format An arrangement or layout, as of text on a page
goodwill A friendly feeling or attitude
header Information that appears above the body text on pages of a document
kerning Adjusting the space between characters in text
line graph A chart used to display trends that emerge over a period of time
negative message A communication that will be disappointing to the recipient
netiquette Guidelines for proper behavior when communicating online, derived from network and etiquette
neutral message A communication that simply relays facts; neither positive nor negative
optical character recognition (OCR) Reading text printed on paper and translating the images into words that can be saved in a computer file and edited
pagination The process of dividing a document into individual pages for printing
passive voice A style of writing in which the subject is acted upon rather than performing the action
persuasive message A communication designed to convince the recipient
pie chart A graph showing how a part contributes to the whole
positive message A communication of good news or agreement
proofreading Checking a document carefully for errors or omissions
protocol Generally accepted customs or rules
quotation An excerpt from a different source
references Sources of information, as in preparing a report
resolution The number of dots per inch (dpi) in printed text or images
spam Electronic junk mail, advertisements, or other messages not requested by the recipient and often sent in a mass mailing
speech recognition software Computer programs that allow voice input, also called voice recognition software
tone A style or manner of writing or speaking that shows a certain attitude
vocabulary A collection of words
white space The area of a printed page that is empty, having no text or images
Created by: MsCHall
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