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CH 4 Vocab
Vocabulary Terms and Definitions for Office Mgmt CH 4
Question | Answer |
---|---|
appendix | A section of a report that provides detailed or supplementary data |
bar graph | A chart used to show comparisons |
comprehension | The ability to understand concepts or material that has been read |
documentation | Source information for quotations or material adapted from other sources. |
draft | A rough or preliminary version of a written message |
font | A style or design for a set of type characters |
footer | Information that appears below the body text at the bottom of document pages |
format | An arrangement or layout, as of text on a page |
goodwill | A friendly feeling or attitude |
header | Information that appears above the body text on pages of a document |
kerning | Adjusting the space between characters in text |
line graph | A chart used to display trends that emerge over a period of time |
negative message | A communication that will be disappointing to the recipient |
netiquette | Guidelines for proper behavior when communicating online, derived from network and etiquette |
neutral message | A communication that simply relays facts; neither positive nor negative |
optical character recognition (OCR) | Reading text printed on paper and translating the images into words that can be saved in a computer file and edited |
pagination | The process of dividing a document into individual pages for printing |
passive voice | A style of writing in which the subject is acted upon rather than performing the action |
persuasive message | A communication designed to convince the recipient |
pie chart | A graph showing how a part contributes to the whole |
positive message | A communication of good news or agreement |
proofreading | Checking a document carefully for errors or omissions |
protocol | Generally accepted customs or rules |
quotation | An excerpt from a different source |
references | Sources of information, as in preparing a report |
resolution | The number of dots per inch (dpi) in printed text or images |
spam | Electronic junk mail, advertisements, or other messages not requested by the recipient and often sent in a mass mailing |
speech recognition software | Computer programs that allow voice input, also called voice recognition software |
tone | A style or manner of writing or speaking that shows a certain attitude |
vocabulary | A collection of words |
white space | The area of a printed page that is empty, having no text or images |