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BusAd101 ch.8

Ball State Business

QuestionAnswer
Human Resource Management function of attracting, developing, and retaining employees who can perform necessary activities to accomplish organizational objectives.
Equal Employment Opportunity Commission helps clarify ways in which employers must ensure that their employees will be hired and managed without discrimination.
Affirmative Action Program increase job opportunities for women, minorities, people with disabilities, and other protected groups.
On-The-Job Training prepares employees for job duties by allowing them to perform tasks under the guidance of experienced employees.
Management Development Program provides training designed to improve the skills and broaden the knowledge of current or future managers and executives.
Performance Appraisals evaluation of and feedback on an employee's job performance. (Take place several times a year, linked to organizational goals, based on objective criteria, as a two-way conversation)
360-degree Performance Review gathers feedback from a review panel of 8-12 people including coworkers, supervisors, team members, subordinates, and sometimes customers.
Compensation amount employees are paid in money and benefits.
Wage pay based on an hourly rate or the amount of work accomplished.
Salary pay based on a periodic basis such as weekly or monthly.
Employee Benefits compensation such as vacation, retirement, plans, profit-sharing, health insurance, gym membership, child and elder care, and tuition reimbursement. Paid entirely or in part by the company.
Compensation amount employees are paid in money and benefits.
Wage pay based on an hourly rate or the amount of work accomplished.
Salary pay based on a periodic basis such as weekly or monthly.
Employee Benefits compensation such as vacation, retirement, plans, profit-sharing, health insurance, gym membership, child and elder care, and tuition reimbursement. Paid entirely or in part by the company.
401k retirement plan, savings, pre-tax contribution.
Flexible Work Plan adjust work hours according to need.
Flex Time Set own time within certain limits.
Paid Time Off (PTO - Nice for employees, expensive for employers)
Compressed Work Week Longer hours, less days per week.
Job Sharing 2 or more employees divide the tasks of one job.
Employee Separation broad term covering the loss of an employee for any reason, voluntary or involuntary.
Downsizing process of reducing the number of employees within a firm by eliminating jobs.
Outsourcing transferring jobs from inside a firm to outside the firm.
Maslow's Hierarchy of Needs theory of motivation proposed by Abraham Maslow (People have 5 levels of needs that they seek to satisfy: Physiological, Safety, Social, Self-esteem, and Self-actualization.
Expectancy Theory the process people use to evaluate the likelihood that their efforts yield results they want.
Equity Theory an individual's perception of fair and equitable treatment.
Herzberg's Two-Factor Model of Motivation Hygiene Factors and Motivator Factors
Hygiene Factors indirectly related to the task. Extrinsic Maintenance factors such as job environment, pay, job security, working conditions, status, interpersonal relations, technical supervision, and company policy.
Motivator Factors directly related to the task. Intrinsic Factors such as job responsibility, achievement and recognition, and opportunity for growth.
Goal-setting Theory people are motivated to the extent to which they accept specific, challenging goals and receive feedback that indicates their progress toward goal achievement.
Management by Objectives systematic approach that allows managers to focus on attainable goals and achieve the best results based on resources.
Job Enlargement expands an employee's responsibility.
Job Enrichment empowers an employee, allows them to make decisions within the firm and learn skills for career growth.
Job Rotation Systematically moves employees from Job to Job.
Labor Union group of workers who have banded together to achieve a common goals with wages, hours, and working conditions.
Theory X employees dislike work and try to avoid it whenever possible, management must coerce them to do their jobs.
Theory Y employees actually enjoy work and seek and accept higher responsibility.
Theory Z worker involvement as the key to increased productivity for the company and improve their quality of work life for employees.
Collective Bargaining process of negotiation between management and union representatives.
Grievance a complaint
Mediation the process of settling labor-management disputes through an impartial third party.
Arbitration bringing in an outside arbitrator, who renders a legally binding decision.
Strike walkout, temporary work stopping by workers until a dispute is settled or a contract signed.
Picket workers march in public streets in a protest against employers.
Created by: aburris