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Business Chapter 10
Voab
| Question | Answer |
|---|---|
| Management by Objectives | a system of goals setting and implemention it involves a cycle of discussion, review, and evalution of objectives among top and middle level managers, surpervisors, and employess |
| Expecting Theory | victor vrooms theory that the amount of effor employees exert on a specific taks depends on their expectations of the outcome |
| Reinforcement Theory | theory that positive and negative rainforcers motivate a person to behave in certain ways |
| Eguity Theory | the idea that employees try to maintain equity betweens inputs and outputs compared to others in similar positions |
| Job Enrichment | a motivational strategy that emphazises motivating the worker through the job itself |
| Job Enlargement | a job enrichment strategy that involves combining a series of tasks into one challenging and interesting assignment |
| Job Rotation | a job enrichment strategy that involves moving employees from one job to another |
| Extrinsic Reward | something given to you by someone else as recognition for good work; rewards include pay increases, praise, and promotions |
| Scientific Management | studying workers to find the most efficient ways of doing things and then teaching people those techniques |
| Time-Motion Studies | studies, begun by Frederisk Taylor, of which tasks must be performed to complete a job and the time needed to do each task |
| Intrinsic Reward | the personal satisfaction you feel when you perform well and complete goals |
| Principle of Motion Economy | theory developed by Frank and Lillian Gillbreth that every job can be broken down into a series of elementary motions |
| Hawthorne Effort | the tendancy for people to behave differently when they known they are being studied |
| Maslow's Hierarchy of Needs | theory of motivation based on unmet human needs from basic physocology needs to safely, social, and estime needs to self needs |
| Motivators | in Herzzebergs theory of motivating job factors cause employees to be productive and that give them satisfaction |
| Hygiene Factors | job factors that can cause dissatisfation if missing but that do not necessarily motivate employees if increased |
| Goal Setting Theory | the idea that setting ombitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback, and facilitated by organizational conditions |