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introtobiz

intro to biz

QuestionAnswer
EEOC Charge must be made with in 180 days Investgates Charge Concilation Meeting Judicial Enforcement
Quality Control (TQM) the process of ensuring that good and services are produced in accordance with design specifications
Permissive/non mandatory Issues Does not require either party to bargain.
Job Enrichment Provides variety and responsibility
Inventory control maintain Inventroy control of finish goods, Raw Materials, Raw Materials Work in progress
Expectancy Theory Is it worth it?
3 Union Certification Methods Volunteer by employer, Required by NLRB, Secret Ballot
Operational Planning Setting Work standards and schedules
3 General Types of Plants Layouts Process Layouts, fixed Position Layot Assembly Layout.
Equity Theory Is it Fair?
Planning Function Strategic, Tactical, Contingency, operational
Mandatory Issues Wages, Hours, conditions of employment
Hostile or offensive work environment conduct has the purpose of effect of interfering with and individuals work or creating an intimidating environment
contingency Planning backup plans
Hygiene Factors Conditions of employment conditions that lead to job dissatisfaction
4 major Areas of Operational Control Purchasing, Inventory control, scheduling, quality control.
boycott Legal informing the public not to use the targeting company
3 methods of conversion Focus process, process manufacturing, continuous Process
Theory Y Work is as natural as play
Boycott Illegal refusing to do business with striking company
3 step process of union bargaining 1 Organizing bargaining Members 2 Negotiation of Labor contract 3 Admission of Labor Contract
Maslows Hierachy of needs Self-actualization, esteem, social, Physical safty
affermative Action Plan Encourage employers to hire minority groups that are fully representative of the organization
Performance formula Motivation x ability x resources
Created by: Z.Robin
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