Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

networkingchpt13

terms

QuestionAnswer
best defense against problems prevention
successful troubleshooters proceed logically and methodically
troubleshooting steps identify the problem
troubleshooting steps establish a theory of probable cause
troubleshooting steps test the theory to determine the cause
troubleshooting steps establish a plan of action to resolve the problem and identify potential effects
troubleshooting steps implement the solution or escalate
troubleshooting steps verify system functionality
troubleshooting steps document findings
one danger in troubleshooting technical problems jumping to conclusions
take time to pay attention to the users,system and network behaviors, and any error messages
narrowing down the area affected by a problem can eliminate some causes and point to others
troubleshooting steps discover the time or frequency with which a problem occurs
narrowing the scope helps limit the number of possible problems
watch the user best way to verify that a user is doing things correctly
you can react in two ways if you suspect that a network change has generated a problem attempt to correct the problem that resulted from a change
you can react in two ways if you suspect that a network change has generated a problem attempt to restore it to its previous state
theory of probable cause what might be the problem based on what you see
symptoms of physical layer problems noise
symptoms of physical layer problems segment,network length exceeds standards
symptoms of physical layer problems improper terminations,faulty loose cables
symptoms of physical layer problems faulty nics
Created by: cgeaski
Popular Computers sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards