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BUSN-1010 Conroy 8

Chapter 8

QuestionAnswer
Accountability Managers must report and justify work results to managers above them.
Authority The rights inherent in a managerial position to make decisions, give orders, and utilize resources.
Conglomerate A large company that is doing business in different, quite unrelated areas.
Corporate Culture (aka Organizational culture) The shared beliefs and values that develop within an organization and guide the behavior of its members.
Delegation The process of assigning managerial authority and and responsibility to managers and employees lower in the hierarchy.
Departmentalization The dividing up of an organization into smaller units, or departments, to facilitate management.
Line Managers Employees who have authority to make decisions and usually have people reporting to them.
Matrix Structure Combines, in grid form, the functional chain of command and the divisional chain of command--usually product--so that there is a vertical command structure and a horizontal command structure.
Span of Control Refers to the number of people reporting directly to a given manager.
Staff Personnel Employees who have advisory functions; they provide advice, recommendations, and research to line managers.
Team A small group of people with complementary skills who are committed to common performance goals and approach for which they hold themselves mutually accountable.
Created by: chuck2983